CyberData welcomes our newest distribution partner, INTTELEC, based in Mexico, to our family of distributors.

CyberData is very excited to announce the addition of our newest distributor partner, INTTELEC, based in Mexico. In business since 2001, INTTELEC specializes in VoIP solutions, networking and wireless solutions. INTTELEC has offices and warehouses in Mexico City, Guadalajara, Hermosillo, Merida and Cancun and experience particularly with Grandstream, as well as Ubiquiti, Plantronics, Tenda and more. We welcome INTTELEC to the CyberData family and look forward to a long and prosperous partnership.

CyberData is pleased to introduce a new Extended Warranty program for CyberData products. Extending the warranty on your device gives you that added protection and ensures that the covered device will operate in accordance with CyberData’s specifications for the covered period.

Currently, CyberData warrants its product against defects in material or workmanship for a period of two years from time of purchase (Warranty Period). Should the product fail within Warranty, CyberData will repair or replace the product free of charge, based on CyberData’s RMA evaluation of the failure mode. This Warranty includes all parts and labor.

With our new Extended Warranty program, you now have the option to extend the Warranty Period for an additional two years. During this period CyberData will repair or replace the equipment that has failed due to normal use and operation. Equipment abuse, installation errors, modifications, and Acts of Nature are not covered, including power surges.

Extended Warranty Pricing

If you are interested in pricing information or purchasing an Extended Warranty, please first register your device for warranty here. Please have your serial number ready and click on the Warranty Registration tab. Once registered, please go to the product page of the device to purchase an Extended Warranty or view our pricelist here. You can purchase the Extended Warranty via secure server directly from our site! Already registered? Call us at 831-373-2601, ext 333 with your serial number and we’ll get you signed up!

CyberData’s Warranty & RMA Return Policy within the United States

If standard RMA repair service is required, please contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you. Click here to review more detailed information about our general RMA and Out of Warranty policy, please Products shipped to CyberData, both in and out of Warranty, are shipped at the expense of the customer. CyberData pays return shipping charges for repaired products that are within Warranty.

Monterey, CA – CyberData and BroadSoft are pleased to announce that the CyberData SIP Enabled IP series has been formally validated with BroadWorks. The device model(s) listed below have been validated as interoperable with the BroadWorks SIP interface. Configuration details are documented in the BroadSoft Partner Configuration Guide (PCG) PartnerConfigGuide CyberData SIP Enabled IP Series. The PCG is available to BroadSoft customers on the BroadSoft Xchange website at xchange.broadsoft.com. BroadSoft is a global communications software and service provider supporting millions of subscribers. This new validation with BroadWorks, which is the product platform for BroadSoft, is great news for BroadSoft Solution Partners with a need to simplify the deployment of phones with other unified communications endpoints such as CyberData’s SIP-enabled IP mass communication and notification devices. BroadSoft Solution Partners can now provide a more streamlined solution, enabling them to collaborate more effectively with their customers.

BroadSoft validates that the device interoperates with the BroadWorks SIP interface.
The validation covers the CyberData version(s) and BroadWorks release listed below.
Other versions tested previously are documented in the PCG.
CyberData version: 11.7.3*

CyberData models:
011186 CyberData SIP-enabled IP Outdoor Intercom
011209 CyberData SIP-enabled IP Emergency Indoor Intercom
011211 CyberData SIP-enabled IP Indoor Intercom
011272 CyberData SIP-enabled IP Indoor Intercom (Flush-Mounted)
011214 CyberData SIP-enabled IP Outdoor Keypad Intercom
011113 CyberData SIP-enabled IP Indoor Keypad Intercom (Wall-Mounted)
011123 CyberData SIP-enabled IP Indoor Keypad Intercom (Flush-Mounted)
011049 CyberData SIP-enabled IP Call Button
011376 CyberData SIP-enabled IP RGB Strobe
011216 CyberData SIP-enabled IP Indoor Office Ringer
011233 CyberData SIP Paging Adapter
011146 CyberData VoIP V3 Paging Server
011324 CyberData SIP Paging Amplifier
011393/011394 CyberData SIP Speaker
011397/011398 CyberData SIP TalkBack Speaker

For customers who do not have a VoIP phone system, or do not want to buy an expensive VoIP Video phone, but still need secure access control and two-way audio/video communication, this is the most cost-effective solution when combined with one of CyberData’s Door Strike Relay options.

Don’t have a VoIP phone system or a video phone? We’ve taken care of that!
When configured in Point to Point mode, the CyberSoftPhone enables users to set up the new SIP H.264 Video Intercoms without a VoIP phone system. With this new set up, a person can press the call button on the Intercom, and your PC can receive the call and see the video! The user can then use the keypad on the CyberSoftPhone to send DTMF commands to open a door using CyberData’s 011269 Door Strike Intermediate Relay or the new 011375 Network Dual Door Strike Relay.

To download CyberSoftPhone, please visit the download tabs of the web pages for our 011410 Sip-enabled Outdoor H.264 Video Intercom, or the 011414 SIP-enabled Outdoor H.264 Video Keypad Intercom.

To learn more about and to configure the devices in Point to Point mode, please click here:

Using the CyberData SIP-enabled h.264 Video Outdoor Intercom in Point-to-Point Mode

For more information, click here.

For more information, click here.

We’re hitting the road! Come see our latest releases at Channel Partners in Las Vegas April 10th to 13th. Click here for a free expo pass from CyberData and Channel Partners.

Stop by our booth 2056 at ISC West in Las Vegas and see our latest releases, such as our new SIP-enabled Outdoor Video H.264 Intercom April 5-7.

For more information, click here.

For more information, click here.

We’re hitting the road! Join us at EnterpriseConnect in Orlando March 27th to 29th, Booth 1532, and see a live demo of our newest releases. To register and receive a discount, please click here.

For more information click here.

Come see us at ITExpo in Ft. Lauderdale, Florida, February 8th – 10th.

For more information, click here.

Come see CyberData’s latest offerings at NRF in New York , January 15th – 17th in booth 310.

CyberData Corp will be closed for the Thanksgiving Holiday, November 24th-25th. We will reopen for business on Monday, November 28th.

For more information, click here.

For more information, click here.

We’ll be exhibiting at Channel Partners in Washington DC August 15-17. Stop by Booth H67 to see our latest offerings.

For more information, click here.

CyberData is pleased to announce that interoperability testing with Epygi’s QX IP PBXs is now complete. CyberData’s paging and notifications devices can now be configured on Epygi’s platform, and a new configuration guide is available here. More information is available here.