011414 SIP h.264 Video Outdoor Intercom with Keypad

Part Number: 011414

MSRP: $1,176.00

Each CyberData device comes with a Two-Year Warranty. Extended Warranty extends your warranty for an additional two years. Already have a CyberData device and want to add a Two-Year Warranty? Please click the link below to register your device first:

https://support.cyberdata.net/portal/en/newticket

CyberData’s Try & Buy program allows you to order QTY (1) of any SIP device and try it for 30 days to determine if it will meet your needs. When “Try and Buy" is selected, we charge on shipment and we will apply a credit IF the product is returned through our RMA process within 30 days, in good condition in its original packaging.

Once returned and upon inspection, CyberData will apply the credit to your credit card, less any shipping and handling charges that CyberData incurs. No returns are accepted after 30 days under our Try & Buy program.

Need help configuring your devices?

This outdoor intercom with h.264 video connects to your VoIP phone system providing clear two-way audio, visual confirmation and secure access control.

This device is constructed to protect it from vandalism while the weatherproofing protects it from your elements.

If you are looking for an easy to install, secure access control intercom with camera and built-in dry contact to trigger doors and gates, this is it.

CyberData's SIP enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based.

  • Full duplex audio with enhanced acoustic echo cancelling
  • Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button
  • Relay configurable for secure access in all keypad modes
  • Security mode allows for up to 500 user codes with configurable times and blacklisting plus extension dialing
  • Simultaneous SIP and multicast
  • Supports user-uploadable ring and alert tones
  • Loud/Night Ringer function - second SIP extension
  • Can receive pages directly from Poly phones as well as other devices that send standard multicast

  • Adjustable camera angle
  • DTMF-controlled dry relay contact for auxiliary control
  • Door closure and tamper alert signal
  • 12-key keypad with backlight
  • Programmable speed dial
  • Network volume control
  • Supports Outdoor Auxiliary Strobe Kit for IP66-rated outdoor visual notification

  • TLS 1.2 enhanced security for IP endpoints in a local or cloud-based environment
  • Autoprovisioning via HTTP, HTTPS, or TFTP
  • HTTPS or HTTP web-based configuration. HTTPS is enabled by default
  • Configurable event generation for device health and status monitoring
  • 802.11q VLAN tagging
  • Web-based upgradeable firmware
  • Support for Cisco SRST resiliency
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Audio Output (Max)
Power Rating (Max)
802.3af: 86dB @ 1 meter
802.3af: 5-Watts
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-law, G.711μ-law, G.722, and G.729
Video Codec H.264 Baseline
Camera Resolution 320 x 240
SIP Video Payload Baseline profile @ 320x240
Video Lens Angle 72 degrees, with 30 degree mechanical adjustment
Network Security TLS 1.2
IP Rating IP65
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 7.480 inches [190 mm]
Width: 2.284 inches [58 mm]
Height: 5.118 inches [130 mm]

Weight

Boxed Weight
2.8 lbs. [1.27 kg]
4.0 lbs. [1.81 kg]
Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant
Warranty 2 Years Limited
Part Number 011414
Note Electronics are conformal coated for environmental protection.

Note: Electronics are conformal coated for environmental protection.
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

How loud is the speaker on the Intercom?

The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.

How do I update my firmware?

Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.

PLEASE NOTE: If you are downgrading, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.

Is earth ground installation required for this CyberData product?

Using ground cable is necessary to minimize the risks to both people and equipment from electrical hazards such as direct lightning strikes, voltage spikes, ESD and EMF induced surges, or PoE overvoltage by providing a low impedance path from the intercom to the earth. The CyberData product is meant to be connected to a grounding/earthing rod/bar/busbar. The shorter the path to ground/earth the better.

Please note that CyberData recommends that installation grounding/earthing connections be made by certified contractors/electricians who know the electrical codes applying to the customer's area.

How can I prevent water or weather damage to the device if it is in a vulnerable location?

Refer to “Wall Mounting with Ground Cable and Network Cable Installation” on the Intercom Quick Reference Placemat.

Is this device compatible with my service provider or IP-PBX server?

CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For additional support or answers to questions not covered on this page, who should I contact?

Typical Installation

Typical Installation
Door Entry/Access Control

Onboard Terminals

Connections
Remote Switch Connection
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC) Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)

Description

This outdoor intercom with h.264 video connects to your VoIP phone system providing clear two-way audio, visual confirmation and secure access control.

This device is constructed to protect it from vandalism while the weatherproofing protects it from your elements.

If you are looking for an easy to install, secure access control intercom with camera and built-in dry contact to trigger doors and gates, this is it.

CyberData's SIP enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based.

Features

  • Full duplex audio with enhanced acoustic echo cancelling
  • Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button
  • Relay configurable for secure access in all keypad modes
  • Security mode allows for up to 500 user codes with configurable times and blacklisting plus extension dialing
  • Simultaneous SIP and multicast
  • Supports user-uploadable ring and alert tones
  • Loud/Night Ringer function - second SIP extension
  • Can receive pages directly from Poly phones as well as other devices that send standard multicast

  • Adjustable camera angle
  • DTMF-controlled dry relay contact for auxiliary control
  • Door closure and tamper alert signal
  • 12-key keypad with backlight
  • Programmable speed dial
  • Network volume control
  • Supports Outdoor Auxiliary Strobe Kit for IP66-rated outdoor visual notification

  • TLS 1.2 enhanced security for IP endpoints in a local or cloud-based environment
  • Autoprovisioning via HTTP, HTTPS, or TFTP
  • HTTPS or HTTP web-based configuration. HTTPS is enabled by default
  • Configurable event generation for device health and status monitoring
  • 802.11q VLAN tagging
  • Web-based upgradeable firmware
  • Support for Cisco SRST resiliency

Specs

Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Audio Output (Max)
Power Rating (Max)
802.3af: 86dB @ 1 meter
802.3af: 5-Watts
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-law, G.711μ-law, G.722, and G.729
Video Codec H.264 Baseline
Camera Resolution 320 x 240
SIP Video Payload Baseline profile @ 320x240
Video Lens Angle 72 degrees, with 30 degree mechanical adjustment
Network Security TLS 1.2
IP Rating IP65
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 7.480 inches [190 mm]
Width: 2.284 inches [58 mm]
Height: 5.118 inches [130 mm]

Weight

Boxed Weight
2.8 lbs. [1.27 kg]
4.0 lbs. [1.81 kg]
Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant
Warranty 2 Years Limited
Part Number 011414
Note Electronics are conformal coated for environmental protection.

Note: Electronics are conformal coated for environmental protection.
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

FAQs

How loud is the speaker on the Intercom?

The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.

How do I update my firmware?

Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.

PLEASE NOTE: If you are downgrading, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.

Is earth ground installation required for this CyberData product?

Using ground cable is necessary to minimize the risks to both people and equipment from electrical hazards such as direct lightning strikes, voltage spikes, ESD and EMF induced surges, or PoE overvoltage by providing a low impedance path from the intercom to the earth. The CyberData product is meant to be connected to a grounding/earthing rod/bar/busbar. The shorter the path to ground/earth the better.

Please note that CyberData recommends that installation grounding/earthing connections be made by certified contractors/electricians who know the electrical codes applying to the customer's area.

How can I prevent water or weather damage to the device if it is in a vulnerable location?

Refer to “Wall Mounting with Ground Cable and Network Cable Installation” on the Intercom Quick Reference Placemat.

Is this device compatible with my service provider or IP-PBX server?

CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For additional support or answers to questions not covered on this page, who should I contact?

Installation

Typical Installation

Typical Installation
Door Entry/Access Control

Onboard Terminals

Connections
Remote Switch Connection
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC) Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)

Downloads