011113 SIP Indoor Intercom with Keypad-Surface Mount

Part Number: 011113

MSRP: $524.00

Each CyberData device comes with a Two-Year Warranty. Extended Warranty extends your warranty for an additional two years. Already have a CyberData device and want to add a Two-Year Warranty? Please click the link below to register your device first:

http://support.cyberdata.net/register.php

CyberData’s Try & Buy program allows you to order QTY (1) of any SIP device and try it for 30 days to determine if it will meet your needs. When “Try and Buy" is selected, we charge on shipment and we will apply a credit IF the product is returned through our RMA process within 30 days, in good condition in its original packaging.

Once returned and upon inspection, CyberData will apply the credit to your credit card, less any shipping and handling charges that CyberData incurs. No returns are accepted after 30 days under our Try & Buy program.

Need help configuring your devices?

The SIP Indoor Intercom with Keypad-Surface Mount delivers two-way communication and secure access control for your VoIP phone system. These devices are perfect for settings such as commercial/residential facilities, schools and universities, retail establishments, warehouse and manufacturing plants.

CyberData has maintained one of the most comprehensive list of IP PBX servers certified to work with CyberData VoIP Products.

  • TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
  • Relay configurable for secure access in all modes
  • Security mode allows for up to 500 user codes with configurable times and blacklisting plus extension dialing
  • Phone mode allows use as a hands-free phone
  • Enhanced acoustic echo canceler
  • 12-key keypad with backlight
  • Programmable speed dial
  • Full-duplex voice operation
  • Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
  • Streamlined case design
  • Network web management and firmware download
  • Network adjustable speaker volume
  • Concurrent SIP and multicast paging
  • Dry relay contact for auxiliary control
  • Door closure and tamper alert signal
  • Downloadable alert, ringtones and callout messages
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Speaker Output 2 Watts Peak Power
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-Law, G.711 μ-Law, G.722 and G.729
Network Security TLS/SSL 1.2
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 6.50 inches [165 mm]
Width: 1.90 inches [48.2 mm]
Height: 4.53 inches [115 mm]
Weight
Boxed Weight
1.2 lbs. [0.54 kg]
2.0 lbs. [0.90 kg]
Compliance CE; EMC Directive, Class A EN 55032 & EN 55024, LV Safety Directive- EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant
Warranty 2 years limited
Part Number 011113

*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

How do I update my firmware?

Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.

PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.

Is this device compatible with my service provider or IP-PBX server?

CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
How loud is the speaker on the Intercom?

The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.

For additional support or answers to questions not covered on this page, who should I contact?

Typical Installation

Door Entry/Access Control
SIP RGB Strobe or Auxiliary RGB Strobe

Onboard Terminal Connections

Intercom to Auxiliary RGB Strobe
Connections
Remote Switch
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)

Mounting

Wall Mounting
Flush Mounting

All firmware files include release notes and an autoprovisioning template.

Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.

Serial Number begins with 1130xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/7/19
PDF Quick Start Guide DATE:11/17/2011
PDF Quick-Reference Placemat DATE:2/6/2012
PDF Operations Guide (firmware version 11.9.2) DATE:4/29/2014
PDF CyberData Night Ringer Explained DATE:3/25/20
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 6.3.0 DATE:1/27/2012
ZIP Firmware 6.1.0 DATE:4/14/2011
ZIP Firmware 6.0.0 DATE:3/4/2011
ZIP Firmware 1.0.1 DATE:11/4/2010
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.

Serial Number begins with 1131xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/29/19
PDF Quick Start Guide DATE:3/3/17
PDF Quick-Reference Placemat DATE:3/3/17
PDF Operations Guide (firmware version 11.9.2) DATE:1/7/19
PDF Operations Guide (firmware version 11.7.1) DATE:3/3/17
PDF Operations Guide (firmware version 11.4.8) DATE:5/20/16
PDF Operation Guide (firmware version 11.3.0) DATE:10/27/15
PDF Operation Guide (firmware version 11.1.0) DATE:2/16/15
PDF Operation Guide (firmware version 10.2.6) DATE:9/8/14
PDF CyberData Night Ringer Explained DATE:3/25/20
PDF CE Declaration of Conformity DATE:2/17/17
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 11.9.3 DATE:11/13/17
ZIP Firmware 11.9.2 DATE:10/27/17
ZIP Firmware 11.8.0 DATE:6/1/17
ZIP Firmware 11.7.3 DATE:3/6/17
ZIP Firmware 11.4.8 DATE:11/09/15
ZIP Firmware 11.3.0 DATE:2/23/15
ZIP Firmware 11.1.1 DATE:1/27/15
ZIP Firmware 11.1.0 DATE:12/22/14
ZIP Firmware 10.2.6 DATE:6/18/14
ZIP Firmware 10.2.4 DATE:5/27/14
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.

Serial Number begins with 1132xxxxx

Documentation
Description Date
PDF Datasheet DATE: 1/29/19
PDF Quick Start Guide DATE:1/25/19
PDF Quick-Reference Placemat DATE:1/25/19
PDF Operations Guide (firmware version 20.0.0) DATE:1/25/19
PDF CyberData Night Ringer Explained DATE:3/25/20
PDF CE Declaration of Conformity DATE:2/23/17
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 20.0.0 DATE:1/25/19
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.

Description

The SIP Indoor Intercom with Keypad-Surface Mount delivers two-way communication and secure access control for your VoIP phone system. These devices are perfect for settings such as commercial/residential facilities, schools and universities, retail establishments, warehouse and manufacturing plants.

CyberData has maintained one of the most comprehensive list of IP PBX servers certified to work with CyberData VoIP Products.

Features

  • TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
  • Relay configurable for secure access in all modes
  • Security mode allows for up to 500 user codes with configurable times and blacklisting plus extension dialing
  • Phone mode allows use as a hands-free phone
  • Enhanced acoustic echo canceler
  • 12-key keypad with backlight
  • Programmable speed dial
  • Full-duplex voice operation
  • Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
  • Streamlined case design
  • Network web management and firmware download
  • Network adjustable speaker volume
  • Concurrent SIP and multicast paging
  • Dry relay contact for auxiliary control
  • Door closure and tamper alert signal
  • Downloadable alert, ringtones and callout messages

Specs

Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
Speaker Output 2 Watts Peak Power
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-Law, G.711 μ-Law, G.722 and G.729
Network Security TLS/SSL 1.2
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 6.50 inches [165 mm]
Width: 1.90 inches [48.2 mm]
Height: 4.53 inches [115 mm]
Weight
Boxed Weight
1.2 lbs. [0.54 kg]
2.0 lbs. [0.90 kg]
Compliance CE; EMC Directive, Class A EN 55032 & EN 55024, LV Safety Directive- EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant
Warranty 2 years limited
Part Number 011113

*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

FAQs

How do I update my firmware?

Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.

PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.

Is this device compatible with my service provider or IP-PBX server?

CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
How loud is the speaker on the Intercom?

The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.

For additional support or answers to questions not covered on this page, who should I contact?

Installation

Typical Installation

Door Entry/Access Control
SIP RGB Strobe or Auxiliary RGB Strobe

Onboard Terminal Connections

Intercom to Auxiliary RGB Strobe
Connections
Remote Switch
Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC)
Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269)
Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375)

Mounting

Wall Mounting
Flush Mounting

Downloads

All firmware files include release notes and an autoprovisioning template.

Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete.

Serial Number begins with 1130xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/7/19
PDF Quick Start Guide DATE:11/17/2011
PDF Quick-Reference Placemat DATE:2/6/2012
PDF Operations Guide (firmware version 11.9.2) DATE:4/29/2014
PDF CyberData Night Ringer Explained DATE:3/25/20
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 6.3.0 DATE:1/27/2012
ZIP Firmware 6.1.0 DATE:4/14/2011
ZIP Firmware 6.0.0 DATE:3/4/2011
ZIP Firmware 1.0.1 DATE:11/4/2010
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.

Serial Number begins with 1131xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/29/19
PDF Quick Start Guide DATE:3/3/17
PDF Quick-Reference Placemat DATE:3/3/17
PDF Operations Guide (firmware version 11.9.2) DATE:1/7/19
PDF Operations Guide (firmware version 11.7.1) DATE:3/3/17
PDF Operations Guide (firmware version 11.4.8) DATE:5/20/16
PDF Operation Guide (firmware version 11.3.0) DATE:10/27/15
PDF Operation Guide (firmware version 11.1.0) DATE:2/16/15
PDF Operation Guide (firmware version 10.2.6) DATE:9/8/14
PDF CyberData Night Ringer Explained DATE:3/25/20
PDF CE Declaration of Conformity DATE:2/17/17
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 11.9.3 DATE:11/13/17
ZIP Firmware 11.9.2 DATE:10/27/17
ZIP Firmware 11.8.0 DATE:6/1/17
ZIP Firmware 11.7.3 DATE:3/6/17
ZIP Firmware 11.4.8 DATE:11/09/15
ZIP Firmware 11.3.0 DATE:2/23/15
ZIP Firmware 11.1.1 DATE:1/27/15
ZIP Firmware 11.1.0 DATE:12/22/14
ZIP Firmware 10.2.6 DATE:6/18/14
ZIP Firmware 10.2.4 DATE:5/27/14
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.

Serial Number begins with 1132xxxxx

Documentation
Description Date
PDF Datasheet DATE: 1/29/19
PDF Quick Start Guide DATE:1/25/19
PDF Quick-Reference Placemat DATE:1/25/19
PDF Operations Guide (firmware version 20.0.0) DATE:1/25/19
PDF CyberData Night Ringer Explained DATE:3/25/20
PDF CE Declaration of Conformity DATE:2/23/17
Connecting to Compatible IP-PBX Servers
Firmware, Drivers & Utilities
ZIP Firmware 20.0.0 DATE:1/25/19
ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network for CyberData devices.