011171 SIP Paging Zone Controller with 4-Port Audio Out

Part Number: 011171

MSRP: $415.00

Each CyberData device comes with a Two-Year Warranty. Extended Warranty extends your warranty for an additional two years. Already have a CyberData device and want to add a Two-Year Warranty? Please click the link below to register your device first:

http://support.cyberdata.net/register.php

CyberData’s Try & Buy program allows you to order QTY (1) of any SIP device and try it for 30 days to determine if it will meet your needs. When “Try and Buy" is selected, we charge on shipment and we will apply a credit IF the product is returned through our RMA process within 30 days, in good condition in its original packaging.

Once returned and upon inspection, CyberData will apply the credit to your credit card, less any shipping and handling charges that CyberData incurs. No returns are accepted after 30 days under our Try & Buy program.


The CyberData SIP Paging Zone Controller with 4-Port Audio Out enables access to existing paging speakers through a VoIP phone system. The interface is designed to use a standard paging amplifier with 10K ohm audio inputs and supports paging to up to 15 zone groups from a VoIP phone.

CyberData has maintained one of the most comprehensive lists of IP PBX servers certified to work with CyberData VoIP Products.

  • Can launch one of 9 uploadable audio messages
  • Delayed paging
  • Loud Ringer - second SIP extension
  • 4 Paging zones
  • 15 Paging zone groups
  • Page all
  • Web-based configuration
  • Web-based firmware upgradeable
  • Connector for external power supply
  • Small footprint
  • Rack mountable
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af or 48VDC (not included)
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance

2.0 VPP Maximum
+2dBm nominal
0.5% maximum
10k Ohm
Payload Types G.711 a-law and G.711μ-law
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 6.2 inches [157.48 mm]
Width: 4.5 inches [114.30 mm]
Height: 1.22 inches [30.98 mm]
Weight
Boxed Weight
1.08 lbs. [0.49 kg]
1.37 lbs. [0.62 kg]
Warranty 2 years limited
Part Number 011171

*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

What amplifiers has the Zone Controller been tested with for interoperability?

The Zone Controller has been tested with the TOA 900 series power amplifier for interoperability.

After a period of time, my device stops working or is unreachable.

This is a common problem when the re-registration time value is not set correctly. On our device, you need to make sure that the re-registration time value (in minutes) is less than that is set on the IP-PBX server.

What IP phones do you recommend for setting up a Peer to Peer with this device?
On an Asterisk-based VoIP SIP PBX system, the CyberData SIP Device status is "Busy" or "Unreachable."

In the PBX setup page for the extension of the CyberData device, find the Qualify= value and change it to NO. If the Qualify= value requires a numeric value, then change it to 0. Note that on some Asterisk systems (such as Intuitive Voice) this value is called the Heartbeat= value. Set the Heartbeat= value to NO, and then save the settings. Also, on the product's SIP Setup page, make sure that the Register Expiration (minutes) setting is set to less than 6 minutes (5 minutes is good) because it needs to be a value less than the Asterisk default value of 6 minutes. Save the settings after changing the Register Expiration (minutes) setting.

If I wanted to power the device by using the auxiliary power connector, what type of power supply do I need?

The power connection requires a +48v 380mA (min) power brick. The connector is 2.5mm with a positive center. Cisco's CP-PWR-CUBE-3 power brick is approved.

I am unable to connect with the unit when it is plugged into a Cisco SLM 224P switch.

The cables or switch ports that you are connecting to are set in switch or hub mode instead of endpoint stations. The MDIX setting needs to be changed to MDI since our VoIP products are end stations. From the Cisco SLM 224P User Guide:

Change to MDI: MDI/MDIX displays the Media Dependent Interface (MDI) / Media Dependent Interface with Crossover (MDIX) status on the port. Hubs and switches are deliberately wired the opposite of the way end stations are wired, so that when a hub or switch is connected to an end station, a straight through Ethernet cable can be used, and the pairs are matched up properly. When two hubs or switches are connected to each other, or two end stations are connected to each other, a crossover cable is used to ensure that the correct pairs are connected. The possible field values are: MDIX

Use for hubs and switches. MDI Use for end stations.
I have a Cisco Catalyst series switch. How do I set the unit so that it can use PoE (under 15.4w) instead of an external power source?

There are known PoE limitations with third party devices on the Cisco Catalyst series switches. This includes the 2500, 3500, and 6500 series switches. It's important to keep in mind that CyberData devices are considered third party devices and require switch port setting adjustments. Be sure to turn power policing off if it has been enabled on your switch. Power policing is disabled by default. Also, configure your port for no shutdown. Use the following command to configure inline power: power inline static max 15400.

Can you give me specifications for the correct alternate power supply needed if I don?t have a Switch?

The most cost-effective option would be to use our Power Injector (010867), plugging one end into the network source (non-PoE hub) and one end into the device. Alternatively, for products like the Paging Server (011146), the Paging Gateway (010846) and 4 Port Zone Controller (011171) with the +48v power jack, we recommend using the CISCO 48V supply CP-PWR-CUBE-3. These devices can be powered locally with a power adapter (Cisco part number CP-PWR-CUBE-3=) and the appropriate power cord (power requirements for the power adapter: 100-240 VAC, 50-60 Hz, 0.5 A).


Typical Installation

Serial Number begins with 1710xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/23/19
PDF Quick Start Guide DATE:9/10/14
PDF Quick Reference Placemat DATE:3/11/16
PDF Operations Guide DATE:9/10/14
Firmware, Drivers & Utilities
ZIP Firmware 7.0.0 with signature, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. (Note: "700-uImage-4port" must be used to downgrade from versions v7.0.1 or higher.) DATE:9/10/14
ZIP Firmware 7.0.0 with no signature,autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. (Note: "700-uImage-4port_nosig" must be used to upgrade from versions v6.0.2 or lower.) DATE:9/10/14
ZIP Firmware 6.0.2 , autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:12/14/11
ZIP The solarwinds tftp server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network.

Serial Number begins with 1711xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/23/19
PDF Quick Start Guide DATE:9/10/14
PDF Quick Reference Placemat DATE:3/11/16
PDF Operations Guide (firmware version 11.6.1) DATE:9/5/17
Firmware, Drivers & Utilities
ZIP Firmware 11.6.3, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:8/2/17
ZIP Firmware 11.6.2, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:5/3/16
ZIP Firmware 11.6.1, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:4/19/16
ZIP The solarwinds tftp server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network.

Description

The CyberData SIP Paging Zone Controller with 4-Port Audio Out enables access to existing paging speakers through a VoIP phone system. The interface is designed to use a standard paging amplifier with 10K ohm audio inputs and supports paging to up to 15 zone groups from a VoIP phone.

CyberData has maintained one of the most comprehensive lists of IP PBX servers certified to work with CyberData VoIP Products.

Features

  • Can launch one of 9 uploadable audio messages
  • Delayed paging
  • Loud Ringer - second SIP extension
  • 4 Paging zones
  • 15 Paging zone groups
  • Page all
  • Web-based configuration
  • Web-based firmware upgradeable
  • Connector for external power supply
  • Small footprint
  • Rack mountable

Specs

Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af or 48VDC (not included)
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance

2.0 VPP Maximum
+2dBm nominal
0.5% maximum
10k Ohm
Payload Types G.711 a-law and G.711μ-law
Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing
Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F)
Storage Altitude Up to 15,000 ft. (4573 m)
Dimensions* Length: 6.2 inches [157.48 mm]
Width: 4.5 inches [114.30 mm]
Height: 1.22 inches [30.98 mm]
Weight
Boxed Weight
1.08 lbs. [0.49 kg]
1.37 lbs. [0.62 kg]
Warranty 2 years limited
Part Number 011171

*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

FAQs

What is multicast?

IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.

Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.

CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.

What amplifiers has the Zone Controller been tested with for interoperability?

The Zone Controller has been tested with the TOA 900 series power amplifier for interoperability.

After a period of time, my device stops working or is unreachable.

This is a common problem when the re-registration time value is not set correctly. On our device, you need to make sure that the re-registration time value (in minutes) is less than that is set on the IP-PBX server.

What IP phones do you recommend for setting up a Peer to Peer with this device?
On an Asterisk-based VoIP SIP PBX system, the CyberData SIP Device status is "Busy" or "Unreachable."

In the PBX setup page for the extension of the CyberData device, find the Qualify= value and change it to NO. If the Qualify= value requires a numeric value, then change it to 0. Note that on some Asterisk systems (such as Intuitive Voice) this value is called the Heartbeat= value. Set the Heartbeat= value to NO, and then save the settings. Also, on the product's SIP Setup page, make sure that the Register Expiration (minutes) setting is set to less than 6 minutes (5 minutes is good) because it needs to be a value less than the Asterisk default value of 6 minutes. Save the settings after changing the Register Expiration (minutes) setting.

If I wanted to power the device by using the auxiliary power connector, what type of power supply do I need?

The power connection requires a +48v 380mA (min) power brick. The connector is 2.5mm with a positive center. Cisco's CP-PWR-CUBE-3 power brick is approved.

I am unable to connect with the unit when it is plugged into a Cisco SLM 224P switch.

The cables or switch ports that you are connecting to are set in switch or hub mode instead of endpoint stations. The MDIX setting needs to be changed to MDI since our VoIP products are end stations. From the Cisco SLM 224P User Guide:

Change to MDI: MDI/MDIX displays the Media Dependent Interface (MDI) / Media Dependent Interface with Crossover (MDIX) status on the port. Hubs and switches are deliberately wired the opposite of the way end stations are wired, so that when a hub or switch is connected to an end station, a straight through Ethernet cable can be used, and the pairs are matched up properly. When two hubs or switches are connected to each other, or two end stations are connected to each other, a crossover cable is used to ensure that the correct pairs are connected. The possible field values are: MDIX

Use for hubs and switches. MDI Use for end stations.
I have a Cisco Catalyst series switch. How do I set the unit so that it can use PoE (under 15.4w) instead of an external power source?

There are known PoE limitations with third party devices on the Cisco Catalyst series switches. This includes the 2500, 3500, and 6500 series switches. It's important to keep in mind that CyberData devices are considered third party devices and require switch port setting adjustments. Be sure to turn power policing off if it has been enabled on your switch. Power policing is disabled by default. Also, configure your port for no shutdown. Use the following command to configure inline power: power inline static max 15400.

Can you give me specifications for the correct alternate power supply needed if I don?t have a Switch?

The most cost-effective option would be to use our Power Injector (010867), plugging one end into the network source (non-PoE hub) and one end into the device. Alternatively, for products like the Paging Server (011146), the Paging Gateway (010846) and 4 Port Zone Controller (011171) with the +48v power jack, we recommend using the CISCO 48V supply CP-PWR-CUBE-3. These devices can be powered locally with a power adapter (Cisco part number CP-PWR-CUBE-3=) and the appropriate power cord (power requirements for the power adapter: 100-240 VAC, 50-60 Hz, 0.5 A).

Installation


Typical Installation

Downloads

Serial Number begins with 1710xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/23/19
PDF Quick Start Guide DATE:9/10/14
PDF Quick Reference Placemat DATE:3/11/16
PDF Operations Guide DATE:9/10/14
Firmware, Drivers & Utilities
ZIP Firmware 7.0.0 with signature, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. (Note: "700-uImage-4port" must be used to downgrade from versions v7.0.1 or higher.) DATE:9/10/14
ZIP Firmware 7.0.0 with no signature,autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. (Note: "700-uImage-4port_nosig" must be used to upgrade from versions v6.0.2 or lower.) DATE:9/10/14
ZIP Firmware 6.0.2 , autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:12/14/11
ZIP The solarwinds tftp server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network.

Serial Number begins with 1711xxxxx

Documentation
Description Date
PDF Datasheet DATE:1/23/19
PDF Quick Start Guide DATE:9/10/14
PDF Quick Reference Placemat DATE:3/11/16
PDF Operations Guide (firmware version 11.6.1) DATE:9/5/17
Firmware, Drivers & Utilities
ZIP Firmware 11.6.3, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:8/2/17
ZIP Firmware 11.6.2, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:5/3/16
ZIP Firmware 11.6.1, autoprovisioning template, and release notes. Please note that a firmware upgrade could change your configuration. Therefore, please be sure to back up your configuration before upgrading your firmware. DATE:4/19/16
ZIP The solarwinds tftp server is used when autoprovisioning firmware updates or audio files.
ZIP The Discovery Utility scans the network and reports back any found VoIP devices that are attached to the physical network.