Multi-Location Notification Guide for Retailers

If you run a retail chain, you’ve probably felt the pain of inefficient multi-location notifications: one store’s speakers are too quiet, another store’s amp runs hot and shuts down, and a third has no easy way to send a fast “all-call.”

It’s not just customers who complain about the overhead announcements, but increasingly, employees are giving feedback that the lack of consistency in the notification system makes them feel less safe. Now, look at your main office: your HQ team needs to push a promo message across 50+ locations, or most critically, coordinate an emergency page without guesswork. Continue reading, as we have solutions that’ll address all your notification concerns.

Graphic showing icons for patchwork systems, no central control, and blind spots, highlighting challenges retail businesses face without a unified mass notification system.

Why Chain-Wide Retail Communication Fails and How to Fix It

When you break it down, most failures in multi-location notification come from three root causes: 

  1. A patchwork of systems. Every location has a different mix of old analog gear and newer IP devices. Nothing is standardized, so support tickets spike, and your IT teams are trying to accommodate, but it’s a losing battle.

  2. No central control. You can’t trigger, schedule, or audit alerts from one place, so teams improvise and mistakes happen.

  3. Blind spots. Since typically notification systems aren’t seen as “mission-critical,” hardware failures go unnoticed, and nobody is aware. You only find out when a shift lead complains that the page didn’t play, then an investigation takes place. 

But there’s good news: you don’t need to start from scratch to upgrade. CyberData combines hybrid hardware with Terminus Cloud Control™ so you can manage every store, every speaker, and every message from one dashboard and reuse a lot of the same equipment you already own. 

Two female retail team members reviewing a phone screen in-store, representing retail organizations improving communication with store teams and emergency notification tools.

What an Enterprise-Grade Mass Notification System Actually Looks Like in a Retail Environment

Centralized control across sites

From a centralized location, or any authorized browser, you should be able to send emergency and nonemergency pages, record/store messages, adjust notification schedules, and see device health across all stores and distribution centers. That’s table stakes for chain operations.

Hybrid compatibility for effective communication

Most retailers run a mix of legacy 25V/70V speakers and IP endpoints. A practical system plugs into both, so you can modernize in phases, not all at once. CyberData’s SIP 25V/70V Hybrid Amplifier was designed for exactly that bridge.

Reliability you can plan around

Extended life hardware coverage matters when you’re deploying chain-wide. CyberData backs endpoints with a 5-year warranty, extending standard coverage in this category and lowering lifecycle risk.

Pre-sale design help

The fact of the matter is that multi-site rollouts go faster when someone reviews your floor plans, marks device placement, and hands you a BOM with MSRP and network diagrams before you buy. CyberData’s Free Design Services does exactly that.

Compliance-friendly store communication

 A 50+ year U.S. engineering heritage, TAA compliance, and a reputation for durable, easy-to-manage devices help Procurement and Security check the boxes. 

Frustrated retail employee holding her head in a stockroom, visualizing the hidden costs of inconsistent employee communications and critical alerts across locations.

The Hidden Costs of Every Store Doing it Differently

Scenarios seem to make these claims hit a bit closer to home. Here we go: 

  • Promo chaos: Marketing wants a weekend BOGO announcement across every store at 9:00 a.m. local time. Without a central scheduler, managers read scripts over the phone; some miss the time completely, some misread the script, and the offer is lackluster and inconsistent. Central scheduling and zones fix this with one setup that rolls time zone by time zone.

  • Safety delays: A back-room incident needs an urgent page to loss prevention (LP) and managers. Manual dial-ins waste minutes and create errors. But prebuilt, role-based messages sent with clear zones solve delays in proper communication.

  • Maintenance truck rolls: An amp overheats or a speaker chain fails, but no one is aware until a shift change announcement falls flat. The power of real-time device diagnostics lets IT spot issues and push fixes remotely before operations feel it. 

In short: centralized cloud control + device health visibility = fewer tickets, faster response, and consistent brand/customer experience.

Flow diagram connecting steps like monitoring device health and aligning safety guidance, symbolizing how frontline employees and store managers benefit from streamlined push notifications.

Best Practices for Multi-Location Notification

1) Standardize the workflow for HQ and stores

Create a simple, repeatable process for emergency and nonemergency pages. In Terminus Cloud Control™, you can define templates (e.g., “Severe Weather,” “All-Call,” “Morning Promo”), assign who can send them, and log every action for audits. 

Why it matters: During high-traffic hours, even a 10-second delay per store adds up. Having a one-click sending procedure eliminates messaging improvisation and keeps pages accurate across the board.

2) Reuse analog speakers, and add IP where it helps

You don’t need to rip and replace. The SIP 25V/70V Hybrid Amplifier can drive hundreds of existing 25V/70V speakers in a single analog zone, while also participating in IP multicast groups for site-wide blasts. Add more amplifiers for more analog zones, and sprinkle in IP speakers where you want smarter zoning or PoE power. 

Retail win: Keep the ceiling speakers you already paid for. Layer IP endpoints only where you need new coverage or visual strobes. Stretch your investment for a better deployment.

3) Automate what’s routine

Do you need open/close tones, curbside pickup reminders, or weekend promos? Use the amplifier’s built-in calendar-based scheduler for bells and prerecorded messages, and manage chain-wide schedules in Terminus for consistency.

4) Monitor device health across every store

With cloud-level diagnostics, your team gets alerts for status changes, temperature thresholds, and connectivity. You can also push firmware and config updates across groups so stores stay aligned. Less technology hiccups for less downtime.

5) Align communication in retail with safety guidance

If your pages support emergency procedures, your process should reflect OSHA and NFPA guidance, OSHA 1910.165 for employee alarm systems; NFPA 72 for fire alarm/signaling. Centralized logs and standardized messages help demonstrate consistency when you need to show your work. 

Person interacting with a digital checklist overlay, representing regional managers coordinating critical events with standardized communication processes.

Tech Deep-Dive and Key Features

Hybrid paging intercom that scales

  • One analog zone, hundreds of speakers per SIP 25V/70V Amplifier, but the exact counts depend on tap settings and voltage.

  • Security: HTTPS config, TLS 1.2/SRTP, VLAN tagging.

  • Diagnostics: Fault sense input, status events, LCD for on-device checks.

  • NTP clock + battery backup, plus rack-mount options.

Cloud control that makes retail communication easier

  • Emergency + routine notifications in one UI.

  • Real-time device monitoring and alerts so you can act before stores feel an outage.

  • Simple configuration and remote firmware pushes to your entire organization.

  • Custom automations by time, location, or trigger to support LP, Ops, and Marketing.

Reliability, Warranty, and Total Cost of Ownership

Paging intercom is a promise. When you say “everyone will hear this,” you’re staking brand, safety, and operations on that statement. CyberData now offers an industry-leading 5-year warranty, a confidence booster for multi-year, multi-site rollouts, and has publicly rolled out pricing updates to make enterprise-grade safety more accessible. 

Objection Handling: “Do We Really Need This?”

“Our current system mostly works.”

That may be true until a critical store misses an alert. In emergencies, a 90 percent delivery rate might as well be zero, but with a centralized control and device health visibility, you can close that gap chain-wide. 

“We can’t afford to rip-and-replace.”

You don’t have to. Use the Hybrid Amplifier to keep analog speakers and add IP endpoints only where they add value. Roll out store by store, region by region.

“We don’t have time to design this.”

Send your floor plans to CyberData’s Free Design Services. You’ll get a guide for the best device placement, a BOM with MSRP, scope of work, and network diagrams (at no cost), so projects move faster with fewer surprises.

“Is the brand credible?”

CyberData has a decades-long track record in VoIP endpoints and now unifies hardware + cloud with Terminus. The 5-year warranty reinforces that commitment. 

“What about Alyssa’s Law or SPAT readiness?”

CyberData’s portfolio and cloud workflows support fast, silent, and visible alerting, which are key elements for readiness conversations tied to Alyssa’s Law and Silent Panic Alert Technology (SPAT). 

Upward arrow over yellow steps with text on message timing, emphasizing real-time communication to send messages at the right moment for retailers.

A Simple Rollout Plan for Retailers: Right Message at the Right Time

Step 1: Define outcomes. List use cases you need to cover: emergency pages, LP/operations callouts, open/close tones, promos. Map zones and roles. 

Step 2: Reuse what works. Utilize legacy 25V/70V speakers via the SIP 25V/70V Hybrid Amplifier; add IP endpoints where you require more advanced zoning or visual strobes. 

Step 3: Centralize management on day one. Use Terminus Cloud Control™ to standardize how notifications are sent, schedules, and monitoring across every store. 

Step 4: Get expert help. Upload floor plans to Free Design Services for placement, BOM, and network diagrams. 

Step 5: Document and train. Create a short runbook for OSHA/NFPA alignment, define permissions, and train store leads on the two or three notifications they’ll use most. 

Your Blueprint for Multi-Location Notification

Your multi-store communication doesn’t have to be complicated or fragile. Start by standardizing the workflow, test and reuse your analog investment, supplement and add IP where it helps, and finally manage it all from the cloud. Back everything with a 5-year warranty and free design expertise, and you’ve got a scalable foundation for promotions, safety, and day-to-day operations. 

Next step: Want a customized plan for your stores? Contact CyberData to review your floor plans and goals, and we’ll help you design a chain-wide retail emergency notification and chain store communication strategy you can roll out with confidence.


Why Retail Store Communication Fails and How to Fix It Across Multiple Locations

Often, when retail brands grow, their overall communication is left in the dust, and their needs are no longer met. The basics, like phones and maybe a fax, are usually okay, but overhead paging, emergency strobes, and other ancillary pieces are an afterthought. The results are that important announcements get missed, and individual store teams are forced to improvise. Finally, HQ can’t push updates fast enough to help cut down on splintered communications, and in the end, customers and employees feel the chaos.

This post breaks down the real causes of failure in retail store communication and provides a simple path to address them across every location. We’ll show where systems often break down, how to measure your risk, and how CyberData’s hybrid hardware plus Terminus Cloud Control™ make multi-site paging and alerts work, without a rip-and-replace strategy. 

Infographic showing reasons retail communication fails, including patchwork systems and HQ disconnect, affecting consistent communication across various locations.

Why Retail Store Communication Often Fails

1) Patchwork Systems From Store to Store

The divergence begins with new builds as they get one brand of speakers, but older sites keep legacy amps. Then, remodels bring yet another paging setup, which more than likely won’t work the same as the new builds. The result: different workflows, different volumes, different zoning, and no simple way to control them from HQ. Inconsistency in communication is the enemy of retail growth and safety. 

CyberData’s platform was designed to centralize emergency and routine notifications while managing devices across locations.

2) Analog Islands with No Cloud Visibility

Classic 25V/70V powered units may work until they don’t. You often find failures only after a customer or manager complains. Without a connected and proactive device health solution, you can’t prevent outages, let alone prove compliance. 

Terminus Cloud Control™ provides real-time device monitoring, diagnostics, and alerts from a single login for all locations.

3) HQ Can’t Send Once and Reach Everywhere

If stores only rely on desk phones or manual dialing to run in-aisle promos, code calls, or safety alerts, you introduce errors and delays. But don’t fear, a centralized, role-based send from a browser is the fix. 

That’s the core of Terminus.

4) “Rip and Replace” Fear Stops Progress

The fact of the matter is that retail leaders avoid upgrades because they assume a complicated project will certainly bring disruption to their day-to-day operations. A hybrid approach lets you reuse legacy speakers and layer IP endpoints as you go. 

CyberData’s SIP 25V/70V Hybrid Amplifier exists for this.

5) No Standard Playbook for Safety and Ops

When it comes down to it, without simple, repeatable workflows, the execution of critical announcements like lockdown alerts, weather notices, open/close routines, promo schedules, slips. Standardizing schedules and templates across stores truly keeps teams in sync.

Terminus handles emergency and non-emergency sends, plus scheduled messages. 

Retail store interior with blurred product aisles, representing retail communication challenges and their impact on critical components and operational efficiency.

A Quick Self-Assessment of Your Communication Strategy

This assessment is straightforward; simply answer yes or no for your fleet of stores: 

  1. Can HQ send and log an alert to all stores from one dashboard?

  2. Do you have device health visibility across stores?

  3. Can you reuse analog speakers while adding IP zones?

  4. Are promo announcements scheduled centrally?

  5. Is there a clear warranty and RMA path?

If you scored “no” on two or more, your retail store communication needs attention. 

City skyline with location pins over buildings, symbolizing different locations and the need for effective communication systems.

How to Fix Multi-Location Communication Without Starting Over

Step 1: Standardize Internal Communication on a Cloud Command Center

Adopt a retail notification system that prioritizes and unifies emergency alerts, routine pages, and device management. With Terminus Cloud Control™, authorized users can send, schedule, and monitor from a browser, across virtually unlimited sites and endpoints.

What changes: 

  • One place to manage zones, priorities, and schedules.

  • Real-time device health and alerts prevent silent failures.

  • Firmware and configuration updates are pushed location-wide in minutes.

Step 2: Bridge Analog to IP with a Hybrid Amplifier

Keep your working 25V/70V speakers and use CyberData’s SIP Paging 25V/70V Amplifier that feeds speakers to participating IP multicast groups for store-wide or chain-wide blasts. Built-in calendar scheduling handles bells and pre-recorded messages without the need for an extra server.

Why it matters: 

  • Scale paging without new cabling.

  • Add IP endpoints only where needed (visual alerts, new zones).

  • Secure management (HTTPS, TLS/SRTP), with alerts for device health.

Step 3: Create a Chain-Wide Send Playbook

Map common use cases for theft deterrence, weather warnings, team huddles, opening/closing, BOPIS (Buy Online, Pickup In Store) calls, vendor arrival, and create standard templates. Schedule promos to go live everywhere at once, then local managers can add store-specific pages in their own windows.

Step 4: Design It Right the First Time

Upload floor plans and let experts do the heavy lifting. CyberData’s Free Design Services return the best device placement, a bill of materials (with MSRP), scope of work, and network diagrams, all at no cost. That cuts your internal risk and speeds rollout.

Step 5: Reduce Lifecycle Risk with Warranty + Support

Multi-site deployments live or die by support quality. CyberData backs devices with an industry-leading 5-year warranty and a documented RMA path, lowering the total cost of ownership and simplifying procurement across years. 

Retail employee in a headset smiling on the sales floor, reinforcing customer trust across different markets.

What Good Looks Like in Multi-Location Retail Communication

  • Centralized control, local execution. HQ owns schedules, priorities, and compliance logging. Stores trigger local pages within defined rules.

  • Hybrid rollout. Reuse analog speakers today, add PoE/IP endpoints for new zones or visual strobes when and where you need them.

  • Diagnostics first. If a speaker fails or an amp overheats, you see it before it becomes a safety or customer-experience problem. Push firmware and config updates chain-wide from the browser.

  • Security and compliance. Device-level encryption options and clear alert records support your OSHA-aligned runbooks and loss prevention playbooks.

  • Proven manufacturer. U.S.-based engineering with TAA compliance and a long reputation for reliable endpoints matters when devices live on ceilings, in back rooms, and at doors. 

A Store-Level Story That You’ve Probably Lived Through

Before: A regional retailer with 80 stores runs promos by asking managers to dial overhead from desk phones. Volumes vary by store, and loss prevention pages don’t sound the same. An amp fails in Store 37, and no one notices for days. HQ can’t prove whether a weather alert reached all sites. What a mess! 

After (90 days): 

  • HQ uses multi-location communication via Terminus to schedule promos and safety reminders across all stores.

  • Hybrid amps let them keep existing ceiling speakers; IP endpoints are added only to high-theft zones and vestibules.

  • Device health dashboards catch a failing amp before a holiday weekend. No downtime, no truck roll.

  • Procurement breathes easier: five-year warranty coverage across every device. 

Retail worker cheering at a laptop in a store aisle, reflecting how meeting customer needs directly drives sales success.

Why CyberData for the Retail Industry?

  • Full solution, one vendor. Hardware + cloud management + diagnostics. Few providers pair purpose-built endpoints with a cloud that manages them.

  • Future-proof migration. Hybrid analog-to-IP with the SIP 25V/70V Amplifier, use what still works to maximize your budget.

  • Design help included. Floor plan review, device placement, network diagrams, BOM with MSRP for free.

  • 5-year warranty and new pricing updates. Lower total cost, stronger coverage.

  • Built for scale and safety. Centralize emergency and nonemergency notifications, manage devices, and act fast. 

Explore the retail solution here: CyberData Retail and browse Retail Hardware

Simple and Actionable Next Steps

  1. Map your messages. List alerts and announcements you need chain-wide: safety callouts, promos, staffing pages, curbside/BOPIS.

  2. Upload your floor plans. Get a free design review with placement, BOM, and diagrams.

  3. Pilot in 3–5 stores. Use the retail notification system to standardize schedules and measure results.

  4. Roll out in phases. Keep analog speakers where they work; add IP endpoints where you need smarter zones and visibility.

  5. Document your runbook. Align with OSHA alarm expectations and lock in roles, permissions, and RMA steps. 

Text on dark patterned background reads “Trust CyberData to Empower Your Organization,” promoting communication strategy and enhanced customer experience across different regions.

Uncomplicate Retail Store Communication

Consistency wins. A cloud-managed, hybrid retail store communication approach gives you dependable alerts, predictable rollouts, and fewer surprises, across every aisle and every store. You get the entire package with CyberData’s Terminus, Hybrid Amplifier, Free Design Services, and a 5-year warranty. You can standardize without starting over.

Want help scoping your chain? Contact CyberData to talk through your sites and timelines or go straight to a free design review.


School Notification System Best Practices: Keeping Every Student Safe

On a typical Monday, a principal needs to run the 8:00 a.m. bell, announce a bus reroute, and be ready if a lockdown is called. The system has to work every time across classrooms, halls, and fields. That’s why districts and universities are replacing patchwork paging with a modern, districtwide school notification system that’s easy to use, meets mandates, and makes the most of bond dollars.

Below, you’ll find clear best practices and a simple plan to move forward (sometimes without ripping and replacing what already works). Before going any further, we must acknowledge the seriousness and vulnerabilities that surround schools, teachers, parents, and most importantly, the children, and the goal of this article is to help find solutions and not prey on fear.

Students walking up the stairs after an emergency alert test with timely notifications.

What Your School Mass Notification System Must Do and Why It Matters

A strong foundation of safety starts with simple, reliable outcomes:

  • Send the right alert to the right places, fast. An emergency warning should be a simple, single-click, and consistent across sites. Centralized tools help schools follow their safety plans and keep records that support compliance. SchoolSafety.gov was built by the Federal School Safety Clearinghouse (ED, DHS, DOJ, HHS) to guide districts on this kind of planning.

  • Handle the mundane everyday tasks, too. Bells, late-start schedules, drills, and announcements should be easy to schedule and repeat so your staff stays focused on students. CyberData’s Terminus Cloud Control™ unifies emergency and routine notifications in one web dashboard with device health and diagnostics.

  • Works across old and new gear. Most campuses have legacy 25V/70V speakers. CyberData’s SIP 25V/70V Hybrid Amplifier bridges analog speakers with IP networks so you can upgrade in phases, not all at once.

  • Proven reliability and support. A five-year hardware warranty and a clear RMA process reduce risk during multi-year deployments, keeping procurement comfortable. 

An empty hallway after severe weather hit, emergency personnel and emergency responders got everyone out safe.

School Safety and Compliance: Speak the Language of Approvals

When your school board, superintendent, or safety committee asks, “Does this school notification system meet standards?,” you should be ready.

  • Follow federal best practices. CISA’s K-12 School Security Guide recommends a layered, systems-based approach to alerts and communications. With a comprehensive solution like Terminus, that’s exactly what districtwide notifications look like.

  • Align with OSHA for employee alarms. OSHA 29 CFR 1910.165 covers employee alarm systems, including maintenance and testing, and uses centralized tools to standardize procedures and logs across campuses.

  • Reference NFPA guidance. NFPA 72 (Chapter 24) addresses Emergency Communications Systems for educational occupancies, and your plan should consider intelligibility, coverage, and routine testing.

  • Know your state mandates. Many states have adopted or are considering “Alyssa’s Law,” which calls for panic alerting that connects directly to first responders, so you must plan for integration as requirements evolve.

The fact is that even though it may seem like you’re covered based on the school notification system you already have, that may not be the case. By referring to these regulations at the forefront, it’ll only make your proposal stronger and help bond committees see that your plan is both practical and compliant. 

Classmates with book in library covered by the public address system and mass notification system.

Emergency Communication Best Practices for K-12 Schools and Higher Ed

Start with a simple, shared plan

Create a short list of emergencies you must cover, zones you’ll target (classrooms, perimeter, common areas), who can send, and how you’ll log events. CISA’s K-12 guide and assessment tool are a good starting point.

Reuse what works; upgrade where it counts

Keep functional analog speakers and connect them with CyberData’s SIP 25V/70V Hybrid Amplifier. Add IP endpoints where you need smarter zoning, PoE power, visual strobes, or outdoor coverage. This phased approach cuts retrofitting costs and avoids big wiring projects.

Centralize control across every site

One cloud dashboard helps you send campus notifications for events, schedule routine bells, and keep device settings in sync, school by school or districtwide. CyberData’s Terminus Cloud Control™ was built to manage emergency and nonemergency notifications and to control CyberData devices at scale.

Monitor device health to cut downtime

Real-time diagnostics help to address critical issues before a drill fails. Terminus provides status alerts, firmware management, and reporting, which reduce truck rolls and keep you ready for the next drill or event.

Standardize and document

Use consistent message templates, roles, and permissions. Keep a one-page runbook for OSHA/NFPA alignment and recordkeeping. Centralizing logs makes audits easier and speeds approvals.

ROI that bond decision-makers care about

When you’re evaluating vendors, ask how they improve total cost of ownership (TCO) over 5–10 years:

  • Phased migration saves money from the start. Bridging analog and IP lets you keep legacy PA systems and speakers and wiring now and add IP endpoints later.

  • Fewer truck rolls = lower maintenance costs. Remote diagnostics and fleet updates reduce site visits across large districts and multi-building campuses.

  • Five-year warranty reduces lifecycle risk. CyberData recently extended warranties to five years, which simplifies multi-year budgeting and lowers risk on long projects.

  • Free design support reduces pre-sales friction. CyberData’s in-house team reviews floor plans, delivers a bill of materials (BOM) with MSRP, and provides network diagrams at no cost to you so your quotes are accurate and fast.

  • U.S. engineering and TAA compliance help procurement. CyberData designs and manufactures in Monterey, California, with Trade Agreements Act (TAA) compliance for public sector purchasing.

Security guards patrolling school grounds, ready to issue timely warnings to school leaders if needed.

Why Schools Choose CyberData

CyberData combines purpose-built hardware with cloud management to keep people safe, informed, and connected, backed by a five-year warranty. 

  • All-in-one approach. Manage alerts and devices in one place with Terminus Cloud Control™, including emergency and day-to-day messages plus diagnostics.

  • Hybrid hardware that meets you where you are. The SIP 25V/70V Hybrid Amplifier ties hundreds of analog speakers into your network and supports multicast for site-wide announcements.

  • Design help that speeds approvals. Free Design Services deliver floor-plan placement, BOMs, and diagrams that make it easier to move through committees and bond checkpoints.

  • Proven reliability. CyberData’s U.S. team has over 50 years of engineering and manufacturing experience and now offers a market-leading five-year warranty with a clear RMA path when you need it.

A Quick, Step-by-Step Path for Your District or Campus

Step 1: Define your goals. List required emergency scenarios, routine needs (bells, early release), and zones for each site.

Step 2: Send us your floor plans. CyberData’s Free Design Services will place school notification system devices properly for optimal coverage, provide a ready-to-order BOM with MSRP, and share network diagrams so you can compare options and move fast.

Step 3: Start hybrid. Keep legacy speakers via the SIP 25V/70V Hybrid Amplifier; add IP speakers, call buttons, and strobes where you need smarter zones or visual alerting.

Step 4: Centralize with Terminus. Use Terminus Cloud Control™ to send districtwide alerts, schedule bells, and monitor device health across all schools from one browser. 

Step 5: Document and train. Create simple-to-follow instructions with clear workflows and drill schedules. Keep firmware and settings current through the cloud. This supports OSHA/NFPA alignment and makes audits easier. 

A teacher working with students prepping for an emergency alert with the new mass notification system.

Reduce Communication Challenges and Keep Everyone Safe

Your goal is clear: protect students and staff without adding busywork. A modern campus notification and education emergency communication platform should help you do both by unifying alerts, reusing what you have, and giving you one place to manage it all. When it comes to notifications during an emergency, knowing you’re covered instead of hoping you are will be the difference in the severity of the outcome.

If you’re ready to map out a safer, smarter school notification system, start with a free design review. You’ll get a practical emergency notification plan you can bring straight to your superintendent and board.


Deploying an Enterprise Paging System: Why Scalability and Reliability Matter for Global Operations

On a busy retail floor during Black Friday, or at shift change in a noisy plant, you don’t get a second chance to reach everyone. If your enterprise paging system can’t scale across locations or, worse still, cracks under a heavy user load, you'll definitely feel it in safety risks, downtime, and frustrated teams. Can you take the risk that a notification may not send properly?

This question isn’t meant to be a scare tactic, because there are plenty of announcements sent that are of lower priority and, if missed, would be annoying but not earth-shattering. Here’s the thing, though: can you confidently predict when your current system will hiccup and misfire? In any other scenario, getting a 90 percent completion rate would be well above acceptable, but in an emergency scenario, 90 might as well be zero. 

Take a journey with us through the rest of this article to learn in more detail what makes an enterprise paging system worth its weight in gold and why CyberData should be at the top of your list.

Warehouse workers taking care of logistics and their jobsite is covered by multicast paging.

What Makes a Paging System “Enterprise Grade” with Clear Communication

Now, let’s take a high-level view because enterprise grade paging equals more than flashy features. It’s about outcomes that hold up at scale:

  1. Centralized control across sites. You need to trigger an alert, record a message, or change a schedule for one building, or fifty, from a single dashboard. Terminus Cloud Control™ was built for this kind of management, including emergency and non-emergency notifications in one interface.

  2. Hybrid compatibility. Most large organizations operate a mix of legacy analog and modern IP systems. A truly enterprise system plugs into both, so you can migrate in phases, not all at once, and CyberData’s SIP 25V/70V Hybrid Amplifier was designed to bridge those worlds.

  3. Reliability you can count on. Hardware should be durable and covered. CyberData now backs its devices with an industry-leading five-year warranty, which lowers the total cost of ownership and builds confidence for long-term rollouts.

  4. Clear support path and design help. Big deployments require extensive planning. CyberData’s in-house Free Design Services team reviews floor plans, provides BOMs, and shares network diagrams to limit the unknown risks within projects before you buy.

  5. Built for real operations. With over 50 years of engineering and manufacturing experience, including TAA compliance, CyberData’s devices are known for quality, reliability, and ease of use.

High angle view of a warehouse that's covered by IP paging and emergency notifications.

Why Scalability Is Nonnegotiable for Multi-Site Operations and IP Paging

If you run a school district, warehouse network, or multi-campus enterprise, “send once, reach everywhere” is the entire purpose of a notification solution. CyberData created Terminus to fill that gap, allowing organizations to manage alerts and devices across virtually unlimited facilities and endpoints from the cloud, so that you don’t need a different process for every building or facility. That centralized approach is key to our shift from “parts and pieces” to full solutions for retail, education, warehousing, and manufacturing.

In constructive terms, that means:

  • One place to manage paging zones and priorities.

  • One place to monitor device health and push updates.

  • One place to automate routine tones, bells, and announcements for every site.

Practical results include fewer logins, faster incident response, and less configuration drift between locations.

The High Cost of Unreliable Overhead Paging Systems

An unreliable enterprise paging system is more than just another annoying malfunctioning mechanism that can be made right next time; it creates real risk. If a speaker fails or an amp overheats, you may not know until someone complains. Truck rolls and manual resets add up, especially when sites are spread out.

Terminus Cloud Control™ changes that with real-time device monitoring, diagnostics, and alerts, so your team can spot and resolve issues before they impact safety or operations. Firmware and configuration updates can be pushed across groups, cutting hands-on maintenance and travel time.

Pair that device management efficiency with a five-year warranty on endpoints, and you get a long runway of predictable performance and easier budgeting for Procurement and Operations.

High angle view of an educational institution that's dealing with an emergency situation with reliable communication.

Hybrid SIP Paging: Bridging the Gap Between Analog and IP

You don’t have to tear out legacy speakers to modernize, either. CyberData’s SIP Paging 25V/70V Amplifier (011579) is an analog/IP hybrid that can support hundreds of speakers on a network while participating in IP multicast groups for site-wide info blasts. That’s the best of both worlds: reuse your existing speakers and wiring, then layer on IP endpoints where you need smarter coverage, and upgrade your speakers when you're ready.

Why it matters:

  • Scales big: Supports one analog zone with hundreds of speakers; add units for more zones. Power capacity depends on tap settings and baseline voltage.

  • Flexible paging: Up to 100 DTMF-controlled paging groups, prioritization, night ringer function, and delayed pages for call buffering.

  • Smart scheduling: A built-in, calendar-based scheduler for bells and prerecorded messages.

  • Secure and manageable: HTTPS configuration, TLS 1.2/SRTP support, and device health events for monitoring.

This is the best path that encompasses the needs of a facility paging system and spans analog and SIP/IP.

Direct communication and security solution with Terminus Cloud Control™.

Centralized Control with Terminus Cloud Control™

When seconds count, you want a simple, consistent workflow. Terminus Cloud Control™ unifies emergency alerts, routine announcements, and device management in one web dashboard. From any browser, authorized users can:

  • Send critical notifications to the right zones immediately.

  • Schedule routine messages (such as bells, safety reminders, and promotions) and automate actions based on time, location, or specific triggers.

  • Monitor device health and receive real-time alerts when any changes occur.

  • Update firmware and settings across your fleet to keep it current.

Because Terminus is built to manage and control CyberData VoIP endpoints (speakers, intercoms, call/alert buttons), you reduce vendor confusion and integration headaches. It supports day-to-day operations in education, manufacturing, warehousing, and retail, and scales as your footprint expands.

Pro tip: If you’re pursuing OSHA or NFPA alignment, centralizing control and records helps standardize how you send and log alerts. For context, review OSHA 1910.165 for employee alarm systems and NFPA 72 for fire alarm and signaling regulatory best practices.

5-Year Warranty and Beyond: What Reliability Really Means in Intercom Systems

Uptime is a promise you make to your people. CyberData backs that promise with a five-year product warranty across its portfolio, plus a well-defined RMA process supported by a live technical team. That dynamic duo of support reduces the risks in long-term, multi-site deployments.

Under the hood, you’re also investing in a company with deep engineering and manufacturing roots in the U.S., and a reputation for quality, reliability, and durability. This is key when devices live in tough environments.

Modern industrial factory for mechanical engineering equipment powered with the right paging system.

Choosing a Business Paging Solution That Grows with You

If you’re evaluating a business paging solution for a global or multi-campus rollout, use this simple plan:

  1. Start with goals, not hardware. Do you need emergency lockdowns, routine bells, theft deterrence announcements, or all of the above? List your zones, audiences, and triggers. Then map messages to each.

  2. Reuse what works; replace what doesn’t. Where analog speakers still deliver, keep them and use the Hybrid Amplifier to integrate with SIP. Add IP endpoints where you need smarter zoning, PoE power, or visual alerting.

  3. Centralize management from day one. Use Terminus to create consistent send workflows, schedule routine messages, and monitor device health across every facility so no site gets left behind.

  4. Lean on experts to increase design impact. Upload floor plans to CyberData’s Free Design Services team for device placement, BOMs with MSRP, and network diagrams. You’ll move faster and avoid costly rework.

  5. Document compliance and service paths. Standardize roles and permissions in Terminus. Keep a simple runbook for OSHA/NFPA alignment, firmware policies, and RMA steps so new sites come online smoothly.

Valuable Use Case Scenarios

Education

No matter where you live, every educational institution can benefit from districtwide bells and emergency notices from one cloud dashboard, plus health monitoring of devices campus-by-campus. Each school can have its own login and execute safety plans, or the district office can send a notification or alert. The Hybrid Amplifier allows you to retain existing 70V speakers while adding smart IP endpoints where needed, as flexibility is key.

Manufacturing and Warehousing

Loud environments demand clear tones and flexible zones. Combine scheduled safety reminders with instant pages for loading docks and mezzanines, and utilize device diagnostics to keep operations moving smoothly.

Retail

Roll out promo announcements and safety callouts to every store from HQ in minutes. Standardize on managed endpoints to reduce IT tickets and speed new-store openings.

The Future's Bright for Your Enterprise Paging System

If you’re ready to modernize your facility paging system without the rip-and-replace headaches, start with a free design review. CyberData’s team will review floor plans, recommend placement, and deliver a ready-to-order BOM and network diagram at no cost. Call 831-373-2601, ext. 334 (Mon–Fri, 8–5 PST) to get started, or explore Terminus Cloud Control™ or our CyberData website for any more questions.

We can’t wait to relieve the stress you've been feeling about your notification systems.

Low angle view at two workers taking stock of production at print factory warehouse and are completely covered with direct communication and IP paging.


CyberData Bolsters Its Partner Program with Pricing Updates, 5-Year Warranty, and Terminus Launch


Monterey, CA – June 25, 2025 – CyberData Corporation, the premier US manufacturer of VoIP paging and notification systems, is excited to announce major enhancements designed specifically to better position valued distributors and reseller partners. Starting immediately, CyberData is extending product warranties from two, to an impressive five years, rolling out strategic pricing updates, and officially launching its advanced Terminus Cloud Control™ platform.

Comprehensive Solutions, Exceptional Opportunities

These changes directly reflect CyberData’s evolution from purely hardware-focused manufacturing to a comprehensive solutions provider, making it easier for partners to deliver value to end customers in education, retail, manufacturing, and warehousing sectors.

"With our new five-year warranty, partners have a compelling story to share," said Phil Lembo, CEO. "CyberData stands by its quality and reliability, now more than ever, giving our channel partners the confidence to promise unmatched longevity and peace of mind."

Introducing Terminus Cloud Control™

CyberData’s new Terminus platform provides centralized control of emergency and routine notifications, proactive device management, and diagnostics, all in a single, cloud-based platform. "Terminus ensures our partners can offer a seamless solution to customers, differentiating from competitors” stated Dan Marchetto, VP of Sales & Marketing.

Partners will benefit from:

• Competitive new pricing structure
• Unmatched 5-year product warranties
• Comprehensive solution selling with Terminus

In addition, CyberData’s Free Design Services remain available to ensure smooth project planning and execution, simplifying the quoting process with detailed BOMs, floor plans, and technical support.

Don’t Wait, Take Advantage of Now

CyberData encourages all partners to explore the updated pricing and new Terminus platform immediately. For detailed information and partner-specific resources, please contact your CyberData representative at 831-373-2601.

About CyberData

CyberData Corporation, headquartered in Monterey, CA, is a global leader in VoIP paging and notification solutions. Known for innovation, reliability, and ease-of-use, CyberData provides comprehensive solutions tailored for education, retail, manufacturing, warehousing, and beyond. Learn more at www.cyberdata.net.

Media Contact:

GreenStar Marketing

Stephanie Benzik
stephanie@greenstar-us.com
630-442-1481
gstarmarketing.com

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CyberData to Exhibit at ITEXPO Florida 2025, Showcasing Terminus Cloud Control™ February 11-13, 2025 at the Communications and Digital Transformation Event of the Year

Monterey, CA - CyberData will showcase Terminus Cloud Control™ at ITEXPO, held February 11-13, 2025 at the Broward County Convention Center, Fort Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet CyberData at ITEXPO at booth 1962 to learn more and experience Terminus in a live demo.
For more than 20 years, executives, technology buyers, sellers, resellers and manufacturers from companies of all sizes and industries assemble at ITEXPO to forge new business partnerships, collaborate and learn together and from one another. Dozens of conferences sessions, keynotes and panels will be focused on helping attendees move their businesses forward. CyberData, a leading provider of VoIP paging and notification solutions for 20 years, recently announced the launch of Terminus Cloud Control™, a cutting-edge, cloud-based software solution that enables effortless access and control of CyberData's VoIP devices from anywhere and at any time. Developed with user-friendliness and unmatched functionality at its core, Terminus Cloud Control™ is set to transform the way businesses, educational institutions, and retail settings manage their emergency and public address systems.
Demo of Terminus Cloud Control™ will include:
Centrally Managed Bell and Notification Scheduling: Efficiently manage and modify alerts across multiple schools within a district from a single, convenient location
Segmented or Universal Lockdown: Swiftly and selectively implement security measures based on the scale and nature of potential threats
Device Control: Mass firmware updating, full device configuration, and activation of audio tests for seamless system maintenance
Access Control: Single touch lock down, group scheduled time access control, and detailed user logging for enhanced security management
Monitoring: Real-time status updates for endpoints regardless of location, with configurable notification levels and device health checks for instant issue detection
Notification: Single touch mass notification with local stored messages, strobe alerts, and emails

About CyberData
Headquartered in Monterey, CA, CyberData is a leader in providing and delivering innovative VoIP paging and notification solutions to businesses and institutions worldwide. With a focus on cutting-edge technology and user-centric design, CyberData remains at the forefront of the industry, redefining the standards of efficiency, reliability, and security in VoIP communications. In November 2024 CyberData announced the launch of Terminus Cloud Control™, a cutting-edge, cloud-based software solution that enables effortless access and control of CyberData's VoIP devices from anywhere and at any time. Developed with user-friendliness and unmatched functionality at its core, Terminus Cloud Control™ is set to transform the way businesses, educational institutions, and retail settings manage their emergency and public address systems.
Allyn Donigian
Director of Marketing
adonigan@cyberdata.net

Click here for the pdf of this information.


CyberData Unveils Revolutionary Terminus Cloud Control™ - A New Solution for Seamless VoIP Paging and Notification Management




Monterey, CA - CyberData, a leading provider of VoIP paging and notification solutions, is thrilled to announce the launch of Terminus Cloud Control™, a cutting-edge, cloud-based software solution that enables effortless access and control of CyberData's VoIP devices from anywhere and at any time. Developed with user-friendliness and unmatched functionality at its core, Terminus Cloud Control™ is set to transform the way businesses, educational institutions, and retail settings manage their emergency and public address systems.

With Terminus Cloud Control™, users can now configure, monitor, and manage notification functions for CyberData's extensive VoIP product line, all from a single, easy-to-use platform. This innovative solution not only streamlines device provisioning and firmware updates, but also offers advanced features such as mass notification and access control capabilities, making it ideal for large-scale deployments in school districts and retail environments where communication is key. For Channel partners, Terminus offers a comprehensive and scalable solution to their customers, while unlocking the potential for monthly recurring revenue streams.

"The release of Terminus Cloud Control marks an exciting milestone for CyberData and the industry as a whole," said Phil Lembo, CEO of CyberData. "We've combined our extensive expertise in VoIP devices with the power of cloud technology to create a gamechanging solution that empowers our customers with unparalleled control and flexibility. We're confident that Terminus Cloud Control will set a new standard for paging and notification systems, especially in crucial sectors like education and healthcare, where communication is key."

Key features and benefits of Terminus Cloud Control™ include:
Device Provisioning: Cloud-based device provisioning and support for 3rd party provisioning servers, allowing for easy integration into existing systems
Centrally Managed Bell and Notification Scheduling: Efficiently manage and modify alerts across multiple schools within a district from a single, convenient location
Segmented or Universal Lockdown: Swiftly and selectively implement security measures based on the scale and nature of potential threats
Device Control: Mass firmware updating, full device configuration, and activation of audio tests for seamless system maintenance
Access Control: Single touch lock down, group scheduled time access control, and detailed user logging for enhanced security management
Monitoring: Real-time status updates for endpoints regardless of location, with configurable notification levels and device health checks for instant issue detection
Notification: Single touch mass notification with local stored messages, strobe alerts, and emails

With Terminus Cloud Control™, CyberData continues to push the boundaries of VoIP technology, providing unparalleled solutions that cater to the unique communication needs of diverse industries. Experience the future of paging and notification management with CyberData's Terminus Cloud Control™ and schedule a demo today. For more information, please visit www.cyberdata.net or email sales@cyberdata.net.

About CyberData
Headquartered in Monterey, CA, CyberData is a leader in providing and delivering innovative VoIP paging and notification solutions to businesses and institutions worldwide. With a focus on cutting-edge technology and user-centric design, CyberData remains at the forefront of the industry, redefining the standards of efficiency, reliability, and security in VoIP communications.

Allyn Donigian
Director of Marketing


Click here for the pdf of this information. 

 



CyberData Empowers Educational Institutions with Exclusive Discounts on Cutting-Edge Communication Solutions

Monterey, CA – CyberData, a pioneer in IP paging and notification solutions, is proud to announce an exclusive discount program tailored specifically for the education sector, including schools, universities, and daycare centers.

Recognizing the importance of effective communication and security in educational settings, CyberData aims to empower institutions with advanced technology while providing significant savings.

CyberData's comprehensive range of communication solutions encompasses VoIP paging systems, access control solutions, and more, all designed to enhance campus-wide communication and security. With this special discount program, educational institutions can now benefit from these cutting-edge technologies at an affordable price.

To learn more about CyberData's education sector discounts and discover how these innovative solutions can transform campus communication, contact our Sales/Design Consultant department today at sales@cyberdata.net

About CyberData
CyberData is a leading developer and manufacturer of IP paging and notification solutions. With a focus on innovation, quality, and customer service, CyberData has been serving clients across a wide range of industries since its founding in 1974. To learn more about CyberData and its products, visit www.cyberdata.net.

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CyberData and NTS Direct Forge Strategic Partnership To Deliver Unparalleled IP Paging and Notification Solutions

[Monterey, CA – April 2024] - CyberData Corporation, a pioneer in IP paging and notification solutions, is thrilled to announce a strategic partnership with NTS Direct, a leading provider of innovative distribution and fulfillment services. This collaboration marks a significant milestone for both companies, leveraging CyberData's cutting-edge solutions and NTS Direct's 20+ years of experience in transformative distribution services.

For almost 20 years, CyberData has been at the forefront of developing SIP and multicast-enabled endpoints that redefine quality, reliability, and performance in the field of IP paging and notification solutions. Their TAA-compliant products, including speakers, strobes, call buttons, and intercoms, seamlessly integrate with VoIP networks to facilitate paging, mass notification, emergency alerting, and access control across organizations. Known for ease-of-use and durability, CyberData's products are developed and manufactured in the US.

"We're very excited about the partnership with NTS Direct as it aligns with our commitment to delivering solutions that provide a safe and informed environment through effective communication. Together, we aim to enhance the distribution of our IP paging and notification solutions, reaching more organizations seeking reliable and innovative communication tools," said Phil Lembo, President and CEO of CyberData.

NTS Direct's Vice President Christopher Turcotte echoed that sentiment. “Collaborating with CyberData allows us to extend the reach of IP paging and notification solutions, ensuring that more organizations can benefit from our portfolio of innovative tools. Together, we're poised to empower businesses with reliable and advanced communication capabilities, enhancing their operational effectiveness and overall safety.”

"We're thrilled to embark on this partnership with CyberData, as it perfectly resonates with our mission to provide cutting-edge solutions that prioritize safety and efficiency through seamless communication."
Christopher Turcotte,
Vice President of NTS Direct

With over two decades of experience, NTS Direct has established itself as a leader in VoIP, networking, video conferencing, physical security, unified communications, and collaboration. Their unique approach to distribution includes value-added services such as 3PL/reverse logistics, dedicated provisioning services, branding opportunities, DaaS, and buyback programs. NTS Direct's commitment to an enhanced customer experience is reflected in their well-trained staff, extensive product knowledge, and state-of-the-art facilities.

About CyberData Corporation
Based in Monterey, CA, CyberData Corporation is the developer of Hybrid Paging Technology™ and a leading provider of IP paging and emergency notification solutions that create a safe and informed environment through effective communication. With a focus on quality, reliability, and performance, CyberData has been serving organizations since 1974.

About NTS Direct
NTS Direct is a leading value-added distributor of voice, data technology, networking technology and Master Agent of UCaaS, CPaaS, and Cloud services. Reinventing the traditional distribution model, NTS Direct brings a consultative sales approach, focusing on design, value, scalability, and support to create sales and profitability opportunities for resellers, service providers and manufacturers.

Visit www.shop.ntsdirect.com for more information or connect with NTS Direct on LinkedIn, Twitter and Facebook. Benefits

 

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CyberData To Participate at Telin's ONE. Conference in Las Vegas

Exclusive Partner Event for 3CX Partners Will Provide Sales Strategies and Hands-on Training

CyberData To Participate at Telin's ONE. Conference in Las Vegas Exclusive Partner Event for 3CX Partners Will Provide Sales Strategies and Hands-on Training Following the news in December 2023 that CyberData and Telin have formed a strategic partnership, CyberData announced they will participate at Telin's ONE.Conference, a 2-day event crafted for tech experts and sales pros alike, and tailored for 3CX partners exclusively.

Scheduled for April 17-18 in Las Vegas, Telin's ONE. Conference is presented as the ultimate two-day training for 3CX partners. Elevate your 3CX Partnership! ONE. Conference : The Ultimate Two-Day Training for 3CX Partners by TELIN Tickets, Wed, Apr 17, 2024 at 9:00 AM | Eventbrite


Event Highlights Include:

- 3CX v20 Unveiled: Dive into the revolutionary world of 3CX's latest version – Version 20! Explore new specifications, a sleek interface,
innovative features, and updated prerequisites that set it apart from anything you've experienced before.
- Technical Expertise: Technical enthusiasts, gear up for a comprehensive training program specifically designed for 3CX v20. Delve into
the intricacies of the new version with a total of 10 hours of training split between Basic and Advanced Certification.
- Vendor Collaboration: Discover how key partners like Snom, Cyberdata, and Telin have aligned their infrastructure to seamlessly
integrate with 3CX v20. Be assured, that the transition is not just smooth but incredibly exciting!
- Hands-on Training: Technical Room attendees, immerse yourself in hands-on training sessions featuring Cyberdata and Snom. Gain the
skills needed to navigate the new 3CX version effortlessly.
- Sales Strategies: Sales professionals, elevate your game with in-depth presentations on Telin's portfolio and exclusive insights into selling 3CX. Understand how Cyberdata and Snom can be key selling points for the new 3CX v20.

Telin's prowess in integrated telecom solutions merges seamlessly with CyberData's innovative hardware and software solutions. This new alliance redefines how businesses manage and enhance their communication infrastructures and keep people safe and informed through communication, ushering in a new era of seamless connectivity and reliability.

For more details on this transformative partnership and the innovative solutions offered, visit www.telin.one and www.cyberdata.net.

Discover the future of paging solutions with CyberData. For more information or to make a purchase, visit www.cyberdata.net.

Contact:

Allyn Donigian
Director of Marketing
adonigian@cyberdata.net

Click here for the pdf of this information.


CyberData Expands Hybrid Paging Technology™ Offerings for InformaCast Enabled Environments With the InformaCast Enabled Paging 25V/70V Amplifier


Monterey, CA – CyberData has announced the launch of its groundbreaking InformaCast® Enabled Paging 25V/70V Amplifier. This analog/IP hybrid marvel is a cost-effective paging solution, empowering customers to leverage both CyberData's new cutting-edge technology and their existing 70V, 25V constant voltage speakers within an InformaCast®
enabled environment.

Key Features of this exciting new solution:

  • Seamless Integration: The InformaCast® Enabled Paging 25V/70V Amplifier seamlessly integrates with CyberData's multicast endpoints, facilitating the reception and transmission of InformaCast® audio messages to existing 70V or 25V analog speakers
  • Scalability: Users can effortlessly scale their sound endpoints by incorporating additional 25V/70V Amplifiers or exploring CyberData's multicast-supported line of products, providing a flexible solution tailored to evolving needs at a fraction of the cost of traditional all-IP solutions.
  • Versatility: Supporting one analog zone with hundreds of 25V or 70V speakers/horns, the Amplifier allows for easy deployment with a single home run cable, streamlining installation and reducing complexity.
  • Enhanced Security: With TLS 1.2 and SRTP security features, the InformaCast® Enabled Paging 25V/70V Amplifier ensures robust protection for IP endpoints in both local and cloud-based environments.
  • Flexible Controls: Customize your audio experience - adjustable volume control via web interface or front panel LCD controls.
  • Multifunctional Capabilities: Includes a wide range of features such as line-in for background music, page to any multicast-enabled SIP phone, configurable alerts, and fault sense input for comprehensive device health monitoring.

ADDED BONUS: The integrated bell scheduling software within the InformaCast® Enabled Paging 25V/70V Amplifier serves as an invaluable redundancy mechanism, effectively mitigating disruptions in the event of InformaCast® server unavailability.

The InformaCast® Enabled Paging 25V/70V Amplifier is now available for purchase and is 19-inch rack-mountable with removable rack ears for added convenience.

Discover the future of paging solutions with CyberData. For more information or to make a purchase, visit www.cyberdata.net.

Contact:

Allyn Donigian
Director of Marketing
adonigian@cyberdata.net

Click here for the pdf of this information.


CyberData to Exhibit at CITE's 63rd Annual Conference, Will Introduce and Demo Hybrid Paging Technology™

CyberData to Exhibit at CITE's 63rd Annual Conference,
Will Introduce and Demo Hybrid Paging Technology™


Monterey, CA – CyberData, a leading innovator in VoIP communication solutions, will be exhibiting at CITE's biggest event of the year at the Sacramento Convention Center November 28-29. California IT in Education is a not-for-profit, professional membership association supporting the IT Professionals working in schools.

Attendees of the CITE conference support all facets of IT including CTOs and Directors of Technology, Network Managers and Engineers, Data Base Administrators, Support, and Technicians. The purpose is to converge to share ideas and information and learn more about the best technology tools to help improve teaching, learning and administration.

A live demo will be shown in booth 1241 of their latest release - the 011579 SIP Paging 25V/70V Amplifier - and Hybrid Paging Technology™. CyberData's Hybrid Paging Technology™ allows for both traditional analog/constant voltage paging and VoIP paging to be used on the same network, giving users the best of both worlds.

1) Hybrid Paging Technology™: Integrates analog, constant voltage and SIP/Multicast technology for comprehensive coverage.
2) Advanced SIP and Multicast Support with Calendar Scheduling Software: Boasts a bell scheduler with a calendar feature, enabling scheduled bells and prerecorded messages to be disseminated to different multicast zones and analog speakers. Additional features include: two SIP extensions for live paging and night ringer functions, multi-user login capabilities, call-in recording for stored messages, and 1Gb of available space for storing messages, bells, and other audio created by the user.
3) Sole Sourcing: CyberData is the exclusive source for procurement and support.
4) Scalability and Flexibility: Can connect to hundreds of speakers (depending on power settings) and pages to an unlimited number of multicast-enabled endpoints.
5) Enhanced Security: CyberData prioritizes security with TLS 1.2 and SRTP protocols, ensuring that IP endpoints are safeguarded in both local and cloud-based environments.

Recent legislation introduced at the state and federal level regarding safety and emergency alerting within schools focuses on notification directly to law enforcement, with additional requirements such as silent panic alert technology (SPAT) an added component, depending on the state. This conference seeks to bring together those professionals involved with supporting schools from a technology standpoint, and the solutions available to those professionals and the schools they serve.

Contact:

Allyn Donigian Director of Marketing
adonigian@cyberdata.net

Click here for the pdf of this information.


CyberData Welcomes Pam Quinlan

October 2023 News

CyberData is pleased to announce that Pam Quinlan has joined the CyberData
team in the role of VoIP Sales Consultant. Pam is a seasoned professional
bringing over two decades of expertise in new business and client development.
Her illustrious career has been marked by a focus on Channel Management,
Business Development, and Account Management, across various facets of the
technology industry.

Pam has successfully navigated the complex landscape of distributors and
service providers, MSPs, VARs in the cloud hosted voice, and telecom industries.
Her diverse background and profound insights have equipped her with the tools
necessary to excel in this dynamic and ever-evolving field.

Pam's strengths lie in her profound industry knowledge and her deep
understanding of corporate sales strategies and channel management. She
excels in identifying and delivering solutions that are tailor-made to meet the
unique business and technology goals of her clients. Her commitment to her
work is aptly summarized by her personal mantra, "Never Ever Give Up."

Pam Quinlan is a valuable addition to the CyberData team, embodying
professionalism, expertise, and an unwavering dedication to her clients'
success. Welcome aboard, Pam!

Contact:

Pam Quinlan
VoIP Sales Consultant
217-202-0000
pquinlan@cyberdata.net

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CyberData Introduces Hybrid Paging Technology™ for Mass Notification With the Cutting-Edge SIP Paging 25V/70V Amplifier

 

Monterey, CA – CyberData, a leading innovator in VoIP communication solutions, has announced the launch of the SIP Paging 25V/70V Amplifier, a groundbreaking device that transforms paging and mass notification in both analog and VoIP environments. Offering a fusion of advanced technology, the SIP Paging 25V/70V Amplifier delivers a seamless hybrid paging experience within a single, versatile unit. This solution is a game-changer in the realm of communication, delivering an all-inclusive, cost-effective solution, combining the power of constant voltage, analog, and SIP/multicast technology to meet the diverse communication needs of modern organizations.

The SIP Paging 25V/70V Amplifier offers unparalleled flexibility, allowing organizations to seamlessly integrate their new or existing constant voltage, 25V/70V, or self-powered speakers into a VoIP ecosystem. This unique hybrid capability revolutionizes the way announcements and notifications are broadcast, making it an ideal solution for various settings, including retailers, manufacturing plants, schools, airports, malls, and other large facilities.

Key features of the SIP Paging 25V/70V Amplifier include:

1) Hybrid Paging Technology™: Integrates analog, constant voltage and SIP/Multicast technology for comprehensive coverage.
2) Advanced SIP and Multicast Support with Calendar Scheduling Software: Boasts a bell scheduler with a calendar feature, enabling scheduled bells and prerecorded messages to be disseminated to different multicast zones and analog speakers. Additional features include: two SIP extensions for live paging and night ringer functions, multi-user login capabilities, call-in recording for stored messages, and 1Gb of available space for storing messages, bells, and other audio created by the user.
3) Sole Sourcing: CyberData is the exclusive source for procurement and support.
4) Scalability and Flexibility: Can connect to hundreds of speakers (depending on power settings) and pages to an unlimited number of multicast-enabled endpoints.
5) Enhanced Security: CyberData prioritizes security with TLS 1.2 and SRTP protocols, ensuring that IP endpoints are safeguarded in both local and cloud-based environments.

"The SIP Paging 25V/70V Amplifier represents a significant leap forward in paging and mass notification technology," said Phil Lembo, President & CEO at CyberData. "Our innovative Hybrid Paging Technology™ solution empowers organizations to streamline their communication systems, enhance efficiency, and improve overall safety. Being a single source offers a real convenience for clients and we are proud to offer a product that exemplifies our commitment to excellence and addresses the evolving needs of our customers."

CyberData will begin shipping September 26, and will offer constant voltage and analog speakers that will work seamlessly with the Amplifier such as an IP66 rated horn, and wall and ceiling mounted speakers. Multicast-enabled strobes, such as CyberData’s 011376 Indoor Strobe and 011479 Outdoor Strobe can be incorporated to meet many new state regulations such as Alyssa’s Law and ensure ADA compliance.

Contact:

Allyn Donigian Director of Marketing
adonigian@cyberdata.net

Click here for the pdf of this information.


CyberData Releases the SIP Large Button Outdoor Intercom for Easy-Press Two-Way Communication and Access Control

 

Monterey, CA - CyberData has released a new SIP Outdoor Intercom that can make two-way communication and access control effortless, especially for emergency situations. The SIP Large Button Outdoor Intercom delivers the same functions and features of the standard SIP Outdoor Intercom, including two-way communication, access control, simultaneous SIP and Multicast functionality and more.

One of the standout features of the SIP Large Button Outdoor Intercom is its call button, which is specifically designed to provide reliable and precise contact, even in emergency situations where time is of the essence. This feature is particularly beneficial for settings where users may have limited dexterity or mobility, such as medical facilities or assisted living residences. Additionally, the "easy press" call button is optimal for drive-up entry to secure areas, providing an added layer of security for parking garages, warehouses, and other industrial environments.

“The big red button is a unique feature of this Intercom and really improves user experience, especially in public settings or environments such as long-term care facilities,” said Phil Lembo, President & CEO of CyberData. “We are mindful of the multitude of user experiences. We’ve learned that for certain users, an easy-touch intercom is much more desirable. Receiving this kind of critical feedback about an existing device in order to improve the overall user experience is a gift and we’re happy to deliver on this one.”

This new intercom like all CyberData Intercoms is compatible with most on-prem or cloud-based VoIP systems, including SBCs, Gateways. In addition to its user-friendly features, the SIP Large Button Outdoor Intercom can also be connected to an Auxiliary Strobe Kit, also from CyberData, for ADA-compliant visual notification.

CyberData’s SIP Large Button Outdoor Intercom is shipping now.

For more information on CyberData, please visit www.CyberData.net.

Contact:

Allyn Donigian Director of Marketing
adonigian@cyberdata.net

Click here for the pdf of this information.


CyberData’s SIP Paging Server with Bell Scheduler Gets a Significant Update

 

 


Monterey, CA - CyberData Corporation has released an enhanced version of their popular SIP Paging Server with Bell Scheduler with a host of new features and updates that have substantially improved the device and user experience.

CyberData’s SIP Paging Server enables users through a single SIP phone extension, to access multiple zones for paging in a VoIP network and to connect to legacy analog overhead paging systems. The SIP Paging Server has now been updated with features such as enhanced calendar support for the Bell Scheduler, call-in recording for stored messages, and user creation and multi-user login. Multiple users can now be created on CyberData devices and user privileges can be controlled by the admin account to restrict access to only specific pages.

This is the most significant suite of upgrades ever released for the SIP Paging Server. Feedback from CyberData’s Certified Reseller and Installer Channel has been instrumental in the implementation of these new features. That feedback provided CyberData with direction in terms of new features that would provide an easier-to-use event scheduler with color coordination for easy user management. Reoccurring event generation based on time, day of the week, or day of the month is also easier to set up, and the schedules can be stored directly on the paging server, without needing to manage files separately.

Users will also be able to add Wi-Fi Alert Buttons (PN#011527) that, when pressed, create an event that then generates an appropriate mass notification response, a key component for any emergency notification solution.

“When we first added bell scheduling software to the SIP Paging Server a few years back, we wanted to deliver a device that enabled users to schedule bells and announcements as well as provide zone paging through a single SIP extension as an alternative to traditional bell scheduling systems,” said Phil Lembo, President and CEO of CyberData. He continued, “With the help of our Certified Resellers and Installers, we’ve been able to improve the device with more user-requested features, and these upgrades are available free to current users based on their serial number.”

Users who have purchased the SIP Paging Server with Bell Scheduler in the past two years, and have a unit with a serial number that begins with 1462 can upgrade their device with these latest features by going to the product page for the device.

To learn more about the newest features of CyberData’s SIP Paging Server with Bell Scheduler, please visit www.CyberData.net.

About CyberData

Founded in 1974 and based in Monterey, California, CyberData Corporation is a leading OEM design and manufacturing firm focused on providing solutions that offer a safe and informed environment through communication. We do this by designing and building emergency paging and mass notification solutions for VoIP systems that are installed in schools, manufacturing, warehouses, and more.  Our Design Services team offers FREE professional consultation focused on client needs, environment, and budget, resulting in successful deployments within government, education, healthcare, and more.

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CyberData’s SIP and InformaCast-Enabled Speakers: New Features, New Look, Same Price

 

 

 

Monterey, CA – CyberData has announced exciting news regarding their SIP and InformaCast-Enabled speakers that is sure to make customers happy. This news focuses on new features and a new look to their popular speakers.

In late fall of 2022, CyberData embarked on a project to add the following features to their current 011394 SIP Speaker and 011396 InformaCast-Enabled Speaker:

  • Audio health check
  • Ambient noise compensation
  • Talk-back capability

 

 

 

 

CyberData’s SIP & InformaCast
Speakers have a new look!

 

 

The 011394 SIP Speaker and 011396 InformaCast-Enabled Speaker will now ship with these additional features and there is no change in pricing.

“In today’s environment, knowing that emergency communications are reaching the intended audience is crucial. Adding an audio health check to these speakers lets our customers verify that their devices are online and working. This and other enhancements will provide our customers with a more feature-rich paging solution without an increase in the cost,” said Phil Lembo, President & CEO of CyberData. He continued, “We’re focused on the future and how current offerings fit within our long-term strategic goals. This update just makes sense.” Mr Lembo added that the Speakers have also gotten a new look and their product names have been revised to reflect their new functionality.

Though the speakers have received a facelift, the measurements of the speakers are exactly the same, and these devices will still fit within the CyberData Speaker Mounts. Additionally, the 011121 Auxiliary Analog Speaker, which connects to a SIP or InformaCast Speaker to expand coverage, will receive the same new design features.

CyberData also announced they will be migrating the current talk-back variants of their SIP and InformaCast-Enabled Speakers to End of Life:

  • 011398 SIP Talk-Back Speaker – replaced by 011394 SIP Speaker with Talk-Back
  • 011400 InformaCast-Enabled Talk-Back Speaker – replaced by 011396 InformaCast-Enabled Speaker with Talk- Back

Questions about CyberData’s Speakers or any product in their line of IP paging and notification solutions can be directed to 831-373-2601, x334, or via email at sales@cyberdata.net

About CyberData

Founded in 1974 and based in Monterey, California, CyberData Corporation is a leading OEM design and manufacturing firm focused on providing solutions that offer a safe and informed environment through communication. We do this by designing and building emergency paging and mass notification solutions for VoIP systems that are installed in schools, manufacturing, warehouses, and more.  Our Design Services team offers FREE professional consultation focused on client needs, environment, and budget, resulting in successful deployments within government, education, healthcare, and more.

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CyberData’s 2023 Tradeshow Schedule

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CyberData Completes Successful Integration with Regroup Mass Notification®
 


Monterey, CA – CyberData Corporation, developers of innovative SIP endpoints, is pleased to announce they have successfully completed integration certification with Regroup Mass Notification®, an industry leader in first-in-class mass communication solutions. The robust features of Regroup’s software can integrate and deliver notifications across a VoIP network by adding CyberData’s SIP Paging Server into the client’s overall solution.

The SIP Paging Server and receiving devices such as SIP Speakers, Horns, and Strobes are configured to send and receive multicast, respectively. Once the SIP Paging Server is registered and configured to a VoIP phone with a DID, Regroup software users can dial the paging server directly.

Any event – be it live or scheduled – is communicated in a variety of ways, using Regroup’s mobile cell phone and desktop applications. Because of the powerful nature of Regroup’s software features, those events can include severe weather warnings, active shooter alerts, health alerts, and more.

“Regroup’s Mass Notification® software offers an incredible reservoir of features, and this integration demonstrates how our SIP endpoints can work with Regroup to deliver a cohesive unified communication solution. In addition to being able to communicate general and scheduled events, Regroup’s software offers customers the ability to add notifications for events such as safety drills, severe weather alerts, or local health warnings,” said Phil Lembo, President & CEO of CyberData.

Mr. Lembo and the team at CyberData have been enthusiastic about this integration, with Lembo extolling the ease-of-use of Regroup’s software and what it can deliver to customers. He added, “The user interface is truly intuitive and coupled with CyberData’s SIP endpoints, offers a compelling easy-to-use solution that keeps both on-site and mobile workforces informed of general and critical events in their area.”

As a leader in manufacturing SIP endpoints, CyberData focuses on delivering devices designed to integrate and operate seamlessly with a vast majority of VoIP systems including SBCs, Gateways, and on-premise and cloud-based phone systems. Regroup Mass Notification®, an industry-leader in providing communication solutions, was recently named by TMC as a 2022 Unified Communications Product of the Year Award winner. This successful integration ensures users of both CyberData’s SIP endpoints and Regroup Mass Notification can experience and rely on a notification solution that includes features that address and impact the security, health, and safety of any organization.

Contact: Allyn Donigian
Director of Marketing
adonigian@cyberdata.net

About CyberData
Founded in 1974 and based in Monterey, California, CyberData Corporation is a leading OEM design and manufacturing firm with a focus on developing peripheral devices for VoIP phone systems. We build products that facilitate legacy migration to VoIP, IP equivalents to existing analog devices, and application specific endpoints that add new functionality. Our VoIP products, such as Paging Gateways, IP Speakers, and IP authentication devices are cost-effective and easy to manage solutions for VoIP phone systems.

About Regroup Mass Notification
Since 2006, Regroup Mass Notification has kept institutions safe, informed, and productive with its cloud-based mass notification platform. Regroup has helped institutions in higher education, healthcare, enterprise, government, and manufacturing solve their communications challenges with a system that is easy to use, robust and dependable. Regroup also provides a comprehensive Threat Intelligence Suite that helps organizations mitigate risks and identify trends in cyber, civil, and other threats.

Learn More http://www.regroup.com or call us 855-REGROUP

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CyberData’s SIP Endpoints Certified on Webex Calling Platform

                                                            

 

Monterey, CA – CyberData Corporation, developer of innovative SIP endpoints, announced the completion of testing and confirmed interop compatibility with Cisco Webex Calling. Registering CyberData’s SIP-enabled endpoints such as Speakers, Intercoms, Strobes and Ringers as third-party endpoints on Cisco Webex is seamless, enabling a network-wide notification solution.

Cisco delivers innovative software-defined networking, cloud, and security solutions to help transform businesses worldwide. Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars.  CyberData's Webex Calling Solutions focus on delivering high quality IP endpoints for key areas within large and small environments in public and private organizations with a need for paging, notification, two-way communication, and access control.

“Webex Calling offers a complete, enterprise-level collaboration solution and integrating CyberData’s SIP endpoints ensures live paging, notification, and access control work seamlessly for Webex Calling customers across the Webex platform,” said Phil Lembo, President & CEO of CyberData. He continued, “Our Webex Calling solution is designed to expand and grow as the needs of the client expand and grow and we’re thrilled to be collaborating with Cisco to provide Webex Calling clients with so many options to ensure their organizations can effectively communicate across the platform.”

CyberData’s Design Services team is available to provide guidance to Webex Calling clients about the best solution for their environment. For the Cisco channel, detailed information on CyberData’s Webex Calling solution is available and enabled globally on Cisco’s Control Hub. For detailed documentation or for more information on CyberData’s Webex Calling Solution please visit:https://www.cyberdata.net/pages/cyberdatas-webex-calling-solutions

Contact:
Allyn Donigian
Director of Marketing
adonigian@cyberdata.net

About CyberData
Founded in 1974 and based in Monterey, California, CyberData Corporation is a leading OEM design and manufacturing firm with a focus on developing peripheral devices for VoIP phone systems. We build products that facilitate legacy migration to VoIP, IP equivalents to existing analog devices, and application specific endpoints that add new functionality. Our VoIP products, such as Paging Gateways, IP Speakers, and IP authentication devices are cost-effective and easy to manage solutions for VoIP phone systems.

About Cisco
Cisco is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining customer applications, securing data, transforming infrastructure, and empowering teams for a global and inclusive future.

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