CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.

Read our Return & Restocking Policy

If service is required, contact CyberData's RMA department at (831) 373-2601 ext. 136 or email to RMA@cyberdata.net.

A CyberData provided RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product, in its original package, should be sent to the following address:

CyberData USA

CyberData Corporation
2555 Garden Rd.
Monterey, CA 93940

Attn: RMA "xxxxxx"

CyberData UK/Europe
Mercom is now servicing CyberData products for the UK/European area.

Mercom Test & Repair
31-33 Cowley Road,
Nuffield Industrial Estate,
Poole, Dorset, BH17 0UJ
Telephone: +44 (0)1202 661210
Fax: +44 (0)1202 661216
Contact: Sylvia Walpole

CyberData also offers a 30 Day Evaluation Program on select products to help determin your product requirements. Read our 30 Day Evaluation Policy and contact us for more information if you are interested.