CyberData welcomes our newest distribution partner, INTTELEC, based in Mexico, to our family of distributors.
CyberData is very excited to announce the addition of our newest distributor partner, INTTELEC, based in Mexico. In business since 2001, INTTELEC specializes in VoIP solutions, networking and wireless solutions. INTTELEC has offices and warehouses in Mexico City, Guadalajara, Hermosillo, Merida and Cancun and experience particularly with Grandstream, as well as Ubiquiti, Plantronics, Tenda and more. We welcome INTTELEC to the CyberData family and look forward to a long and prosperous partnership.
CyberData is pleased to introduce a new Extended Warranty program for CyberData products. Extending the warranty on your device gives you that added protection and ensures that the covered device will operate in accordance with CyberData’s specifications for the covered period.
Currently, CyberData warrants its product against defects in material or workmanship for a period of two years from time of purchase (Warranty Period). Should the product fail within Warranty, CyberData will repair or replace the product free of charge, based on CyberData’s RMA evaluation of the failure mode. This Warranty includes all parts and labor.
With our new Extended Warranty program, you now have the option to extend the Warranty Period for an additional two years. During this period CyberData will repair or replace the equipment that has failed due to normal use and operation. Equipment abuse, installation errors, modifications, and Acts of Nature are not covered, including power surges.
Extended Warranty Pricing
If you are interested in pricing information or purchasing an Extended Warranty, please first register your device for warranty here. Please have your serial number ready and click on the Warranty Registration tab. Once registered, please go to the product page of the device to purchase an Extended Warranty or view our pricelist here. You can purchase the Extended Warranty via secure server directly from our site! Already registered? Call us at 831-373-2601, ext 333 with your serial number and we’ll get you signed up!
CyberData’s Warranty & RMA Return Policy within the United States
If standard RMA repair service is required, please contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you. Click here to review more detailed information about our general RMA and Out of Warranty policy, please Products shipped to CyberData, both in and out of Warranty, are shipped at the expense of the customer. CyberData pays return shipping charges for repaired products that are within Warranty.
Monterey, CA – CyberData and BroadSoft are pleased to announce that the CyberData SIP Enabled IP series has been formally validated with BroadWorks. The device model(s) listed below have been validated as interoperable with the BroadWorks SIP interface. Configuration details are documented in the BroadSoft Partner Configuration Guide (PCG) PartnerConfigGuide CyberData SIP Enabled IP Series. The PCG is available to BroadSoft customers on the BroadSoft Xchange website at xchange.broadsoft.com. BroadSoft is a global communications software and service provider supporting millions of subscribers. This new validation with BroadWorks, which is the product platform for BroadSoft, is great news for BroadSoft Solution Partners with a need to simplify the deployment of phones with other unified communications endpoints such as CyberData’s SIP-enabled IP mass communication and notification devices. BroadSoft Solution Partners can now provide a more streamlined solution, enabling them to collaborate more effectively with their customers.
BroadSoft validates that the device interoperates with the BroadWorks SIP interface.
The validation covers the CyberData version(s) and BroadWorks release listed below.
Other versions tested previously are documented in the PCG.
CyberData version: 11.7.3*
011186 CyberData SIP-enabled IP Outdoor Intercom
011209 CyberData SIP-enabled IP Emergency Indoor Intercom
011211 CyberData SIP-enabled IP Indoor Intercom
011272 CyberData SIP-enabled IP Indoor Intercom (Flush-Mounted)
011214 CyberData SIP-enabled IP Outdoor Keypad Intercom
011113 CyberData SIP-enabled IP Indoor Keypad Intercom (Wall-Mounted)
011123 CyberData SIP-enabled IP Indoor Keypad Intercom (Flush-Mounted)
011049 CyberData SIP-enabled IP Call Button
011376 CyberData SIP-enabled IP RGB Strobe
011216 CyberData SIP-enabled IP Indoor Office Ringer
011233 CyberData SIP Paging Adapter
011146 CyberData VoIP V3 Paging Server
011324 CyberData SIP Paging Amplifier
011393/011394 CyberData SIP Speaker
011397/011398 CyberData SIP TalkBack Speaker
For customers who do not have a VoIP phone system, or do not want to buy an expensive VoIP Video phone, but still need secure access control and two-way audio/video communication, this is the most cost-effective solution when combined with one of CyberData’s Door Strike Relay options.
Don’t have a VoIP phone system or a video phone? We’ve taken care of that!
When configured in Point to Point mode, the CyberSoftPhone enables users to set up the new SIP H.264 Video Intercoms without a VoIP phone system. With this new set up, a person can press the call button on the Intercom, and your PC can receive the call and see the video! The user can then use the keypad on the CyberSoftPhone to send DTMF commands to open a door using CyberData’s 011269 Door Strike Intermediate Relay or the new 011375 Network Dual Door Strike Relay.
To download CyberSoftPhone, please visit the download tabs of the web pages for our 011410 Sip-enabled Outdoor H.264 Video Intercom, or the 011414 SIP-enabled Outdoor H.264 Video Keypad Intercom.
To learn more about and to configure the devices in Point to Point mode, please click here:
Using the CyberData SIP-enabled h.264 Video Outdoor Intercom in Point-to-Point Mode
For more information, click here.
For more information, click here.
We’re hitting the road! Come see our latest releases at Channel Partners in Las Vegas April 10th to 13th. Click here for a free expo pass from CyberData and Channel Partners.
Stop by our booth 2056 at ISC West in Las Vegas and see our latest releases, such as our new SIP-enabled Outdoor Video H.264 Intercom April 5-7.
We’re hitting the road! Join us at EnterpriseConnect in Orlando March 27th to 29th, Booth 1532, and see a live demo of our newest releases. To register and receive a discount, please click here.
Come see us at ITExpo in Ft. Lauderdale, Florida, February 8th – 10th.
For more information, click here.
Come see CyberData’s latest offerings at NRF in New York , January 15th – 17th in booth 310.
CyberData Corp will be closed for the Thanksgiving Holiday, November 24th-25th. We will reopen for business on Monday, November 28th.
For more information, click here.
We’ll be exhibiting at Channel Partners in Washington DC August 15-17. Stop by Booth H67 to see our latest offerings.
CyberData is pleased to announce that interoperability testing with Epygi’s QX IP PBXs is now complete. CyberData’s paging and notifications devices can now be configured on Epygi’s platform, and a new configuration guide is available here. More information is available here.
CyberData is pleased to announce that interoperability testing with Yeastar’s MyPBX is now complete. Click here for more information.
CyberData’s paging and notifications devices can now be configured on Yeastar’s platform, and a new configuration guide is available here.
Come see us in Booth 11141 at ISC West in Las Vegas April 6-8. Register for free, courtesy of CyberData.
CyberData Corporation is very pleased to announce our partnership with Maham Telecom, in Iran. Maham Telecom was founded by a group of qualified experts and specialists in fields of Telecommunication-Security System and Communications. Maham Telecom provides special services in the field of Implementation , Engineering , procurement and supply equipment and materials based on their team’s experience in these fields working with large EPC contractors in Iran.
As we move into this new era of partnership development, we believe Maham’s experience combined with CyberData’s offerings will deliver a complete solution and provide quality services that exceed clients’ expectations.
We’ll be at EnterpriseConnect in Orlando, FL March 7-9. Come visit us at Booth 1137 to see some of our latest offerings. Be our guest with a complimentary pass.
In addition to Informacast® broadcasts, The Singlewire/SIP Paging Adapter can be configured to support two separate SIP extensions. SIP extension one passes audio through to the analog output spoken from the caller’s handset. When called, SIP extension two plays a bell audio that can be used as a night ringer when configured in a night ring group. Click here for more information.
The PoE Digital Clock contains CyberData’s exclusive PoE pass-through switch which allows other PoE devices to be daisy chained off of the clock. Click here for more information.
Come see us at ITExpo in Ft Lauderdale Jan 25th – 28th.
Click here for a special offer.
Come visit us at NRF in NY at Booth 1355 on Jan 17th – 19th.
Click here for a special offer. Use your FREE Retailer EXPO Pass to explore today’s most elevated retail technologies and visionary solutions — while networking with industry leaders — for FREE. Use invitation Code 54, compliments of CyberData.
Redcentric, an IT and cloud services provider based in the United Kingdom and offering a BroadSoft BroadWorks hosted VoIP solution, has validated CyberData products for interoperability.
Redcentric’s installation team will provision and install CyberData products that are validated as interoperable with BroadWorks and the BroadWorks Device Management System. As a result, Redcentric has been added to the CyberData Compatible IP-PBX Servers webpage.
CyberData has announced a major feature addition to two of its most popular paging devices, the SIP Paging Adapter and the VoIPV3 Paging server: the ability to page to Polycom phones. With this feature, customers can simultaneously page to both CyberData paging/notification devices and Polycom phones by pressing a paging softkey on a Polycom phone, making it far easier to integrate a diverse group of paging devices in an IP paging solution.
Optimal for connecting to a wide variety of analog paging amplifiers and zone controllers, the SIP Paging Adapter can receive multicast pages from Polycom phones or any industry standard multicast audio source, such as a CyberData V3 Paging Server, as well as phone calls placed to its SIP extension. When making live pages, the SIP Paging Adapter plays up to nine configurable stored pages, or groups the secondary night ringer endpoint for loud ringing to overhead speakers.
The VoIP V3 Paging Server, supporting up to 100 zones, sends multicast pages to CyberData IP Paging Endpoints and Polycom IP phones in addition to forwarding pages and background music to a flexible analog interface for a comprehensive paging solution. A single phone call to the V3 Paging Server’s extension can reach all paging-capable devices on the network and overhead speakers at the same time.
This is big news for Polycom users, as this feature allows the ability to page the entire paging infrastructure simultaneously. It also opens up more opportunities for IP PBX manufacturers who work exclusively with Polycom.
“Polycom users have been asking for this for a long time. Being able to provide this feature in our SIP Paging Adapter and VoIP Paging Server meets the needs of countless customers and will make mass notification with Polycom phones much easier”, said Phil Lembo, President and CEO of CyberData. “In the next phase, we’ll be adding this feature across our product line to include our SIP speakers and intercoms, so that our entire line of SIP-enabled devices is Polycom compliant.”
CyberData is pleased to announce that our interoperability testing with Broadsoft is now complete. CyberData’s paging and notification devices can now be configured on Broadsoft’s platform, and new configuration guides are available here.
This is great news for Broadsoft Solution Partners with a need to simplify the deployment of phones with other unified communications endpoints such as CyberData’s SIP-enabled IP mass communication and notification devices. Broadsoft Solution Partners can now provide a more streamlined solution, enabling them to collaborate more effectively with their customers.
Please visit us in booth 29092 at ISCWest in Las Vegas April 15-17. Register at http://www.iscwest.com/DGP155 for a free guest pass courtesy of CyberData, or go to www.iscwest.com and enter this promo code: DP155.
CyberData will be at the 25th Annual EnterpriseConnect Show, March 16-18th. Please stop by Booth #635. For more info http://www.enterpriseconnect.com/orlando/
CyberData will be at the 104th Annual National Retail Federation Show, January 11-13. Please stop by Booth #1346. For more info http://bigshow15.nrf.com
CyberData is pleased to welcome our newest partner, 4sec, into our family of worldwide distributors. Based in Croatia, 4sec helps customers by offering unique solutions and products while maintaining cost efficiency. http://www.4sec.hr
BUSINESSWIRE.COM: CyberData Expands Its Line of SIP Paging Endpoints and Announces the Release of the New Singlewire InformaCast-Enabled Intercom Product Line.
Click here for the full article.
CyberData’s Bill Majerczak talks with Telcom Reseller’s Gary Audin about SIP endpoints and legacy conversion solutions in this podcast recorded at ITExpo in Las Vegas.
Click here for the audio podcast.
Join us on August 11th through 14th at ITEXPO at Booth 401 at The Rio in Las Vegas, Nevada.
Click here to register for training at ITEXPO.
This device enables users to connect an intercom to a door strike for secure access, without the need of an electrician and a separate auxiliary relay. The Door Strike Intermediate Relay makes wiring an electronic door strike to any CyberData Intercom much easier. For more information, click here.
ATS, known as PBXWare in Russia, will serve Russia, Kazakhstan, Ukraine, Armenia, Azerbaijan, Georgia, and surrounding areas.
Viva Las Vegas! Come visit us and see our latest IP endpoints in live demos at ISC West in Las Vegas, April 2-4, Booth 18129.
There’s more to see in Orlando this month than Mickey Mouse. Come visit us at EnterpriseConnect March 17 – 19, Booth 1709.
CyberData Corporation today announced its latest release: the Singlewire Paging Adapter, for use with Singlewire’s paging and emergency notification software InformaCast® or InformaCast CK.
The Singlewire Paging Adapter provides a direct connection to legacy analog paging systems enabling InformaCast paging events to be broadcast. The on-board relay can be controlled using InformaCast GPI/O commands or can be set to activate when a page has begun.
The new CyberData Singlewire Paging Adapter (SPA) is the latest in the line of Singlewire-enabled devices CyberData is offering. With 10k Ohm line out and 600 Ohm connectors for interfacing with analog amplifiers, the Singlewire Paging Adapter offers customers with existing analog paging systems a cost-effective device to help maintain their current infrastructure. Like the most recent release, the Singlewire-enabled Strobe, a visual alerting device, the Singlewire Paging Adapter augments what is already a full line of paging and mass notification endpoints developed by CyberData specifically for Informacast customers.
“The need is there, and the requests keep coming,” said Phil Lembo, President of CyberData. “Whenever we release a new SIP device, we quickly get requests to provide a Singlewire-enabled version of that device. We see this need, especially within school environments, and we’re able to deliver.”
Detailed information on the Singlewire Paging Adapter, Singlewire-enabled Strobe, and all CyberData SIP and Singlewire-enabled PoE devices can be found at www.cyberdata.net.
Come visit CyberData’s booth 602 at IT Expo in Las Vegas August 26-29 to see live demos of our latest offerings and learn more about upcoming releases.
CyberData and the 888VoIP Team are pleased to announce our upcoming IP Telephony Solutions Summit at the Microsoft Training Facilities in Alpharetta, GA on June 17th and in Iselin, NJ on June 19th.
Who should attend:
- IT and Data Networking Professionals looking to expand into the IP PBX market
- Legacy phone system vendors migrating into IP PBX offerings
- Existing IP PBX Resellers who want to improve their sales and profitability
- ITSPs looking to get hands-on with new products and acquire demo units for internal use.
If you find yourself in one of the categories above, you will benefit greatly from this event! 888VoIP has worked with thousands of successful resellers and dozens of successful manufacturers over the years and this experience has given us a unique insight into ‘what works.’
We’ve boiled down all this expertise into a half-day, fast-paced format that is designed to expose you to the most reliable and fastest growing manufacturer brands in the VoIP SMB market, making this event one that you won’t want to miss! If you have a desire to improve your overall success in the VoIP market, then you owe it to yourself to attend this FREE event!
Why you need to attend:
The landscape of the VoIP market is constantly evolving. As users change the way they interact with communication systems, you need to be ready to meet their shifting demands. At our IP Telephony Solutions Summit, we will examine scenarios that every VoIP professional should be prepared to engage and solve.
- Utilizing a software based PBX and presence software to increase organization efficiency
- Selecting the right IP Phone for your customers
- Migrating a location from legacy technology to VoIP through a modular process
- Utilize a combination of SIP Trunks and copper lines to achieve least cost routing of calls
- Recognizing the scenarios where room-based Video Conferencing is appropriate
- Understanding the paging and access control requirements of different venues
- Presenting monthly payments in a professional quote to remove cash objections and win more deals
What you will learn:
The material will be presented by representatives from 3CX, Patton, nexVortex, AVer, and Integrity Leasing. 888VoIP will be presenting materials on behalf of CyberData and Yealink. Each manufacturer will deliver an overview of their product offerings. After the presentations, lunch will be served, and the floor will open to demonstrations and one-on-one time where you can ask the representatives about their solutions and how well they integrate with other systems.
- Why 3CX Phone System for Windows and 3CX MyPhone are becoming so popular
- How Yealink is pushing the envelope of IP Phones with multiple new product releases
- Which Patton gateways to use for different scenarios, with the same fantastic support
- How nexVortex SIP Trunking can help your customers save money every month
- Why AVer video conferencing is so strong in its market space
- Which CyberData products can be used for Paging, Notifications, Access Control, and integrating legacy paging equipment with SIP systems
- How to close more deals by offering monthly payments with Integrity Leasing
What to bring:
- Business Cards for networking
- Your choice of method to take notes
- Your undivided attention – incredibly valuable information will be dispensed at a rapid rate!
How to register:
Simply click on the event of your choice below to register for this FREE event, and a chance to win a SIP-T46G or a W52 DECT Phone from Yealink! (You must attend the Solutions Summit to win)
Don’t miss out on this fantastic opportunity to see industry innovators demonstrate the latest in VoIP hardware, software, and integrations.
CyberData releases the new 3-Port Gigabit Ethernet Switch.
The new Gigabit design of the CyberData 3-Port Ethernet Switch enables users of a PC to split a single Gigabit Ethernet port into two Gigabit Ethernet ports. The product is in stock and now shipping
(click here for the product page).
CyberData has just released the Singlewire-enabled Strobe!
When installed in a Singlewire Notification environment, the wall-mounted V3 Strobe operates as a visual alerting device, and is perfect for classrooms, banks & financial institutions, court rooms, and more.
Click here for the product page.
Join CyberData at Ideacom on April 7th through the 9th in Orlando, FL.
For more information, click on the following graphic: