CyberData is pleased to introduce a new Extended Warranty program for CyberData products. Extending the warranty on your device gives you that added protection and ensures that the covered device will operate in accordance with CyberData’s specifications for the covered period.
Currently, CyberData warrants its product against defects in material or workmanship for a period of two years from me of purchase (Warranty Period). Should the product fail within Warranty, CyberData will repair or replace the product free of charge, based on CyberData’s RMA evaluation of the failure mode. This Warranty includes all parts and labor.
With our new Extended Warranty program, you now have the option to extend the Warranty Period for an additional two years. During this period CyberData will repair or replace the equipment that has failed due to normal use and operation. Equipment abuse, installation errors, modifications, and Acts of Nature are not covered, including power surges.
Extended Warranty Pricing
If you are interested in pricing information or purchasing an Extended Warranty, please first register your device for warranty here. Please have your serial number ready and click on the Warranty Registration tab. Once registered, please go to the product page of the device to purchase an Extended Warranty or view our price list here. You can purchase the Extended Warranty via secure server directly from our site!
Already registered? Call us at 831-373-2601, ext 333 with your serial number and we’ll get you signed up!
CyberData’s Warranty & RMA Return Policy within the United States
If standard RMA repair service is required, please contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you. Please click here to review more detailed information about our general RMA and Out of Warranty policy.
Products shipped to CyberData, both in and out of Warranty, are shipped at the expense of the customer. CyberData pays return shipping charges for repaired products that are within Warranty.